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Castle Marina Park, Nottingham, NG7 1GX, United Kingdom
16 June 2016
14 June 2016
눉We had to wait for over 5 mins for basic items bacon eggs hash browns kept getting told it will be a few minutes then another few minutes my 3rd stay never experienced this before very disappointing breakfast was the key decider between you and premier inn next time the later will be first choice
눇Not a lot
13 June 2016
눉First night's room precluded any sleep whatsoever because of grinding and noisy hotel air conditioning unit. Told no other rooms available but after going down to reception at 04.00am we were eventually given another room. Other guests nearby had also complained. After no sleep, the next day was ruined. We also had a less than perfect evening meal on account of staff clearing up early, banging tables and cutlery and generally being unhelpful. ALL of these problems were very effectively dealt with by the deputy manager Abby and ALL were put right and we were recompensed in a number of ways. Problems occur in any hotel but after reporting them no effort was spared by any of the staff who were in every department excellent. Only remaining grouse?....A lovely quiet sitting out area adjacent to the restaurant but where people can smoke. With the restaurant doors open we had people smoking within 1 metre of us . A designated smoking area away from the restaurant is needed .
눇Room,location out of city centre with shops and lovely canal walk with wildlife. Fantastic breakfasts. Comfortable beds in a large room with ensuite. Friendly helpful staff who went out of their way to ensure our five day stay was enjoyable.
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