114 Holgate Rd, York, YO24 4BB, United Kingdom
#71 of 84 B&Bs and Inns in York
Guests' ChoiceBased on 1474 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
9.0
Value for money
7.9
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Carol
United KingdomThe rain 😊
Good location, excellent breakfast, comfy bed, very clean nixe people
Stayed in April 2024
Reviewed: 15 April 2024
Jack
United KingdomThe bed was extremely uncomfortable and so noisy every time you turned over , needs a new bed. I feel bad saying that as its a nice hotel but we both had bad backs and left a night early.
Perfect location to walk into the city centre but outside enough that it's nice and quiet. The room was clean and nicely decorated, the TV worked if you wanted it, and WiFi.
Stayed in April 2024
Reviewed: 14 April 2024
Wint
United KingdomThe small towels given were fluffy already and need replacing really. Double bed mattress slides in the middle when sleeping which are not very comfy especially during my late pregnancy. Check in time was 8pm on booking.com but when calling said was 7pm due to Saturday so would advise if the time can be stated more accurately on booking.com.
Clean, neat and tidy
Stayed in April 2024
Reviewed: 10 April 2024
Jemima
United KingdomThe bed wasn’t very comfy
I loved the breakfast, there were lots of options and it was delicious!! Real butter and lots of it and real mushrooms really Make the difference, just good quality ingredients cooked well with lots of tea and coffee. Fab. the view from our room of the minster eas Lovely too.
Stayed in April 2024
Reviewed: 8 April 2024
Emil
United KingdomPhoned me for arrival time. Map of local area available. Lovely breakfast. Room large and comfortable
Stayed in April 2024
Reviewed: 27 March 2024
Tracey
United KingdomI was in a bedroom at the front of the house which was clean but the room looked a bit tired and it was very noisy? I did move rooms.
The room, staff and breakfast was good.
Stayed in March 2024
Reviewed: 25 March 2024
Zoran
AustraliaThe staff were exceptionally helpful
Stayed in March 2024
Reviewed: 19 March 2024
Brandon
United KingdomThe staff where extremely friendly and helpful, I had a very comfortable stay with no issues it was very clean and pleasant
Stayed in February 2024
Reviewed: 18 March 2024
Jake
United KingdomWalls and radiators needed a bit of TLC, price was slightly higher than what we would have liked to pay (although it was St Patrick’s weekend), mugs for hot drinks were a bit small.
Bed was really comfortable, plenty of surfaces to put belongings on and a table to play card games, sanitary ware in bathroom was cleaned to a high standard.
Stayed in March 2024
Reviewed: 18 March 2024
Neil
United KingdomNothing in particular
Only a short stay, but everything was very nice and just what I needed, lovely room, nice hosts , and York as ever was a lovely place to stay
Stayed in March 2024
Reviewed: 17 March 2024
Fiona
United KingdomA rail at the front steps to help those less able down would have helped.
Friendly and helpful staff, considering this was a last minute booking. Comfortable Room. Excellent breakfast (for an extra payment);
Stayed in March 2024
Reviewed: 12 March 2024
Phoebe
United KingdomThe breakfast and service was lovely, the location was far from the city centre but still had many convenient shops around which was perfect.
Stayed in February 2024
Reviewed: 9 March 2024
Michael
United KingdomNothing.
Everything you need for a short stay was there.
Stayed in February 2024
Reviewed: 8 March 2024
James
United KingdomRooms are very tired and rather shabby would benefit from a fresh lick of paint. Also as this was advertised as having parking I thought the extra 10 per day on top of was excessive.
Good location easy walk into city centre . Bedroom was warm and clean and large walk in shower . Nice breakfast with quality ingredients
Stayed in February 2024
Reviewed: 5 March 2024
Jo
United KingdomA little bit too far away to walk to city centre, a few tweaks could of been done to the room. I.e, lampshades falling off, curtains didn't fit window, left a big gap. But room was clean
For what I paid it it was ideal.
Stayed in March 2024
Reviewed: 2 March 2024
Hepburn
United KingdomGreat breakfast friendly and helpful staff, way more character than a hotel, hands down beats an air BNB or owt like that.
Stayed in February 2024
Reviewed: 26 February 2024
Tracey
United KingdomThe pillows were quite soft and floppy but overall the bed was comfortable and we slept well.
The room was large and had good storage. The bathroom was lovely.
Stayed in February 2024
Reviewed: 25 February 2024
Paul
United KingdomNothing I didn’t like
The property was comfortable and facilities good. The property was a little tired but the service from the host was excellent. Value for more excellent.
Stayed in February 2024
Reviewed: 20 February 2024
Hannah
United KingdomThere were some works happening next door which meant we could hear drilling in the morning but that is not the properties fault.
The property was lovely and staff were really helpful. We really enjoyed our stay. The rooms are a little worn but the place itself is beautiful and very clean. The room was large and had an ensuite. Bed and chairs weee extremely comfortable. Slept great and enjoyed our stay.
Stayed in February 2024
Reviewed: 19 February 2024
Lyle
United KingdomNot exactly something we didn't like, however we were concerned with a crack in the window. We didn't like how thin the cushions were.
The man on the reception desk was very polite, helpful, friendly and approachable. The room was a good size and the facilities were clean. We were pleased that our tea, coffee and milk were topped up without having to ask. There was also a good selection.
Stayed in February 2024
Reviewed: 19 February 2024
Sutton
United KingdomRoom was to hot and stuffy ad to turn radiator off and sleep with window open all night
Location was excellent too get to places we planned to see hopefully going bk in summer but a different hotel as we will be bringing our dog so we need a pet friendly hotel
Stayed in February 2024
Reviewed: 12 February 2024
Catherine
United KingdomIt was great but a shame there is no lift.
The room was spacious and clean.
Stayed in February 2024
Reviewed: 7 February 2024
Wayne
United Kingdomno fridge to keep things cool . be nice in the summer months. carpet need possible replacement .
the bed was very comfortable . tea and coffee facilities was excellent ( maybe needed a small fridge for the summer , for sodas etc ) . it was very near to where i wanted to be . the bath and shower .
Stayed in February 2024
Reviewed: 4 February 2024
Han
ChinaTemperature in bathroom was a bit of cold
Hosts are very nice The circumstance is fantastic, like home
Stayed in February 2024
Freyming, France
Torquay, UK
Firostefani, Greece
Yoshkar-Ola, Russia
Le Grau-du-Roi, France
La Chèze, France
Berlin, Germany
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content