Lost its way as far as I’m concerned. I’ve stayed in a few Best Western hotels this was lacking in so many ways

Not a great deal. Absolutely no ambience In dining room or other parts of the hotel. Staff were few & far between. Barman was more interested in the football on the television. We were actually the only people eating in the restaurant.

Stayed in April 2024

Limited restaurant menu and food was on the pricey side for it's quality. Limited choice of beers in the bar.

Excellent helpful staff. High cleanliness of room. Quiet.

Stayed in April 2024

No breakfast facilities.

Large spacious room.

Stayed in January 2024

room perfect for what I wanted

Stayed in February 2024

Disappointed the room didn't have a small fridge, but apart from that it was good.

It was exactly as expected.

Stayed in February 2024

Both rooms were located in a separate building to the main reception of the hotel and were situated on the ground floor. Both of the front doors lead straight out onto the car park. We would have preferred access via an internal lobby. This made us feel quite insecure during the night. Would not stay in these rooms again.

Room and bathroom very clean

Stayed in February 2024

I think we might have been the only one's staying at the hotel. The breakfast staff were clearly waiting for us when we got there and had made just enough for us (although it was buffet style).

The room we were given appeared to be for people with disabilities. It was comfortable and clean and no problems though. There was a sign on the door that said that noise could be heard in the adjoining room - that made us a little self-conscious.

Stayed in October 2023

Breakfast not up to the usual Best Western standard. Evening meals were not available on the Friday and Saturday evening due to Christmas Parties it would have been nice to be told of this in advance.

Parking good. Bed very large.

Stayed in December 2023

Cold

Stayed in November 2023

The shower was fine but there was no bath. Everything else was great.

Good value, good facilities, friendly helpful receptionist, handy location a few minutes off the A1. Easy parking right outside the part of the Hotel where I stayed.

Stayed in October 2023

Outside room

Spacious

Stayed in October 2023

They had a lot of asylum seekers in the property

The car park was good

Stayed in October 2023

Overpriced for this type of accomodation.

Great location, nice suites

Stayed in September 2023

Poor insulation : we could hear everyone in the corridors. Our room had a view on the parking. We had to wait 15min before somebody came at the reception (I had to find that person myself in the corridors) to check out.

Cooked breakfast is good. The bed was comfortable and the room was clean.

Stayed in September 2023

Location a bit strange but served as good base for stopover

Clean. Basic but fit for purpose

Stayed in July 2023

N/a

Did not have breakfast so unable to comment. Only staff contact was with receptionists who were very good

Stayed in August 2023

T.V. Had a problem with the tv so never used it and disappoint when asked for a cappuccino it arrived half full.f

Stayed in August 2023

More comfortable beds

Good location, didn't order breakfast

Stayed in August 2023

facility

Breakfast

Stayed in July 2023

The bedrooms could use some modernisation - for example more electric sockets and ones near the bed would have been useful. Handy to have a kitchenette but the supply of utensils and crockery was poor. We struggled to access the WiFi.

Good location. Staff were friendly and willing to be flexible (e.g with an early check-in ). The rooms had small kitchenettes - we did not make use this time, but would be useful for so.eone on a work trip. Executive suites are away from the main hotel, they are quiet and well equipped. Good parking.

Stayed in August 2023

room

Stayed in July 2023

Not enough towels in room. A fire alarm went off at 4am in the morning. It went off for a few mins enough time to get dressed then went off - we were worried if it was real or not so couldn’t go back off to sleep, we tried phoning reception no answer so my husband went to front desk and was told it was to do with a defective alarm in one of the rooms. This greatly disturbed our sleep we were tired all day next day :(

Room clean and breakfast was good.

Stayed in July 2023

The hotel was very quiet with hardly any other regular guests. We found out that there were over a 100 refugee families staying there. This wasn’t a problem but obviously they couldn’t mix with any guests and as there weren’t any other guests using the bars or restaurant the atmosphere was none existent.

The hotel was in a nice quiet location but close to town.

Stayed in June 2023

The bar was closed There was no food service apart from breakfast

Property was chosen as it was near to another local business we were visiting so it was convenient for us.

Stayed in June 2023