2 Bridge Street, Birmingham, B1 2JZ, United Kingdom
#34 of 70 hotels in Birmingham
Guests' ChoiceBased on 7141 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.1
Staff
8.5
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 18 April 2024
Harry
United KingdomBreakfast £28!!! Is outrageous, considering it is buffet style and you are serving yourself.
Great hotel, in a perfect location to explore the city, it’s my second stay
Stayed in April 2024
Reviewed: 17 April 2024
Andrew
United KingdomCost - would have liked to pay less but everything has gone up these days
Location - internal access to Symphony Hall. Nice canal / city view from room. Staff - friendly and helpful. Food - nice breakfast with lids of options.
Stayed in April 2024
Reviewed: 17 April 2024
Karen
United KingdomGreat location. Enjoyed the pool and leisure facilities.
Stayed in April 2024
Reviewed: 15 April 2024
Scott
United KingdomShower and inside of fridge (although empty) was dirty.
Fab location, ideal parking (although pricey)
Stayed in April 2024
Reviewed: 14 April 2024
Natasha
United KingdomLocation
Stayed in April 2024
Reviewed: 13 April 2024
Sima
United KingdomJust could’ve done with a kettle in the room.
Location was perfect and peaceful.
Stayed in April 2024
Reviewed: 11 April 2024
Ellena
United Kingdomthe sun loungers in the pool area are uncomfortable, all the foam is flat within the cushions
Room and bathroom was lovely and big
Stayed in April 2024
Reviewed: 9 April 2024
Karen
United KingdomEverything was good on this visit, however if I wanted to be really nitpicking I would have preferred real cookies in my room to have with a cuppa rather than the caramelised offering (sadly I realise its probably a way of saving money)
We visited Birmingham for a concert and it was only a 10 minute walk from the hotel. We enjoyed drinks in the club lounge before we went to the concert. There was plenty of choice at breakfast to cater for different tastes. Enjoyed a cocktail for a nightcap before bed.
Stayed in April 2024
Reviewed: 8 April 2024
Bernice
United KingdomEvening food could have been better
Good sized rooms with a fantastic view over city
Stayed in March 2024
Reviewed: 8 April 2024
Alice
United KingdomNone
Staff. Environment and service is very good.
Stayed in April 2024
Reviewed: 8 April 2024
Danielle
United KingdomReason for booking the hotel was to use the pool and was only aware of children not being allowed to use the pool (12 year olds and above only) once I had booked and was at the very bottom of my booking this was disappointing and think this needs to be stated when advertising the pool!!
Stayed in March 2024
Reviewed: 4 April 2024
Christopher
United KingdomReception desk not clearly signposted & almost hidden from view on entering.
Location
Stayed in April 2024
Reviewed: 4 April 2024
Dlt
United KingdomIdeal place to stay for Symphony Hall and central Birmingham all within walking distance.
Stayed in March 2024
Reviewed: 4 April 2024
Mr
United Kingdom5th floor room overlooking wasteland and dirty windows. Shower was a bit on the small side.
I was comfortable
Stayed in March 2024
Reviewed: 2 April 2024
David
United Kingdombreakfasr hot food was not hot. The key operation in the lift did not always work properly. Stayed several times, this is always a problem
Stayed in March 2024
Reviewed: 1 April 2024
Johnson
United KingdomRoom cleaning was a bit slow. We spent time in the room and it would have been nice to have the room made up earlier in the day.
Room was comfortable. Food was very good but menu was a little limited.
Stayed in March 2024
Reviewed: 31 March 2024
Jean
IrelandThe restriction on going to a colleagues floor to return things like toothpaste and having to both meet in the lobby
Clean and confortable
Stayed in March 2024
Reviewed: 31 March 2024
York
AustraliaSink didn’t drain well at all, but got a bit better after called in plumbers.
Great location, loved the bridge to the ICC which made it very easy to nick over for a snooze between seminars. Also just a short walk to restaurants on the canal and city, central trains. Lobby staff were so lovely and accommodating to everyone, and always helpful and friendly! :)
Stayed in March 2024
Reviewed: 30 March 2024
Niya
United KingdomOnly issue was that I had payment come off my card that they say was failed their end so I had to pay 162 pounds again even though it said pending on my end . Was told it should rectify in 5 days if not will have to ring my credit card company. If I didn't have that card it would've been a difficult situation if I didn't have that extra funds to pay with
Room was lovely. Spa was amazing my first time ever having a treatment and I was made completely comfortable by the lovely lady that did my treatment .
Stayed in March 2024
Reviewed: 28 March 2024
Louise
United Kingdomas above
All of it but ut was cold - the duvet was thin and the room didn't seem to heat up despite putting the dial to 30 degrees. Noisy fab thing as had to leave it on.
Stayed in March 2024
Reviewed: 27 March 2024
Craig
United KingdomSlight smell of damp on 14th floor including in room
Pool, bar, staff, location and breakfast all very good.
Stayed in March 2024
Reviewed: 26 March 2024
Violaine
United KingdomCar park space
Practical
Stayed in March 2024
Reviewed: 25 March 2024
Laura
United KingdomThe spa was nice however there were quite a few tiles missing in the facilities and the pool didn’t look the cleanest
Beautiful hotel and room
Stayed in March 2024
Reviewed: 25 March 2024
Rhys
United KingdomParking charges after paying almost £400 to stay £80 deposit in addition to our stay (no prior information given regarding the deposit)
Location Staff
Stayed in March 2024
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