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  5. Reviews of ibis Birmingham Centre New Street Station Hotel

Reviews of ibis Birmingham Centre New Street Station Hotel 3 stars

Ladywell Walk, Birmingham, B5 4ST, United Kingdom

#50 of 70 hotels in Birmingham

Guests' Choice

Review score

Based on 5982 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some noisiness in corridors

    Clean and central

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms a bit tired.

    The hotel had a particular style which I liked.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Clean & comfortable room, friendly staff
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable room , friendly staff.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    ECONOMICAL AND CENTRAL
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The bathroom is small.

    A cheap hotel , which is in China Town and next to the Bull Ring markets, the Hippodrome and the NT back-to-back houses. It's about half an hour walk to the canal hub area, Centenary and Victoria Squares. It is five minutes from New Street Railway Station. The staff are friendly and helpful. It is clean and economical. There is a good breakfast and they cater for veggies.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good central location. Reasonable price.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were rock hard. No soft pillow option. Breakfast was just about ok. Not the best by far.

    Central location. Clean and staff were friendly. Early bag drop and also left the bags after checking out while we went shopping until we were ready to travel home.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Location, staff

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated extremely basic furniture, room was stuffy

    Central excellent location, basic clean room for a quick short stay

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food was great!

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Ideal for short stay ..we were here for a hen weekend from Ireland so was perfect
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything..rooms were a little snall and so was bathroom but we didn't mind

    Location was great beside train station and central to a lot of our planned events Hotel was comfortable. Only had breakfast one day but it was amazing ...loads to choose from Would definitely stay here again

    Stayed in February 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are just a little bit small!

    The destination of hotel, easy access to everything! And the reception has a 24hr bar and pool table!

    Stayed in February 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed and One Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Ideal location for the Theatre and shopping. Lovely spacious family room. Friendly staff.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The the hotel is located in a nightlife area where sleeping was a major problem but anyway it is not the hotel problem

    Helpful and friendly staff, location

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    nice location but room needs a bit of an update
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Carpet could be vacuumed better.

    Ok hotel, nice location, The lobby was very modern and updated but the room was at a bit behind but it did the job.

    Stayed in February 2024

  • Reviewed: 20 March 2024

    8.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast service was a bit hit and miss with some items not available for a considerable period.

    Helpful staff. Good location.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need more pillows and the mattress was like a rock

    Central location looked after our bags from early morning untill we checked in late evening

    Stayed in March 2024

  • Reviewed: 17 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very dusty on the floor defiantly need hoovering around the edges, a little more attention to cleanliness needed.

    It was central to the station.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Fine for the price and one night.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms could do with updating, noisy area, absolutely no way to check in before 3, it's not staffed, no one around so couldn't leave luggage even though we were only 30mins early.

    It was clean and handy for New Street Station, check in was fast.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The best thing is the location. The room size was decent.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    7.0
    Basic room but all I needed
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lumpy bed.

    Location. Good breakfast. Friendly, helpful staff.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    No frills and spills just comfortable and budget friendly
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    The bed was extremely uncomfortable. It hurt my back for the 2 nights

    Easy to get to and the staff were nice and welcoming.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Loved the location
    • Leisure trip
    • Family with young children
    • Family Room with One Double Bed and One Single Bed
    • Stayed 1 night
    • Submitted via mobile

    There was no aircon and the room was very warm had a very hard time sleeping

    The hotel was very close to the hippodrome and we where there to watch wicked

    Stayed in March 2024

  • Reviewed: 7 March 2024

    6.0
    Beware the local nightclub
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sound of a local night club was bleeding through the walls all night, right up until 4 am. The constant bass made sleep completely impossible. I complained about this in the morning, caveating my complaint knowing the situation was beyond the hotels control. The helpful lady assured me that the manager would be made aware when they returned to work on Monday, my number was taken to contact me. A week has passed and no contact. I paid over £130 for a room that I couldn’t sleep in and a my complaints completely ignored. I expected better from the hotel.

    Ibis hotels are always clean and comfortable, which is why I use them if I possibly can.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    My stay was comfortable, good value for money and in a convenient location.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing

    The room was clean and comfortable, very helpful provision of toiletries thanks.

    Stayed in February 2024

Showing 1 – 25

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