Ladywell Walk, Birmingham, B5 4ST, United Kingdom
#50 of 70 hotels in Birmingham
Guests' ChoiceBased on 5982 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.7
Staff
8.7
Value for money
7.8
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2024
Joanna
United KingdomGreat location
Stayed in March 2024
Reviewed: 27 March 2024
Alan
United KingdomSome noisiness in corridors
Clean and central
Stayed in March 2024
Reviewed: 26 March 2024
Dave
United KingdomSmall rooms a bit tired.
The hotel had a particular style which I liked.
Stayed in March 2024
Reviewed: 25 March 2024
Antony
United KingdomClean and comfortable room , friendly staff.
Stayed in March 2024
Reviewed: 25 March 2024
Gawper
United KingdomThe bathroom is small.
A cheap hotel , which is in China Town and next to the Bull Ring markets, the Hippodrome and the NT back-to-back houses. It's about half an hour walk to the canal hub area, Centenary and Victoria Squares. It is five minutes from New Street Railway Station. The staff are friendly and helpful. It is clean and economical. There is a good breakfast and they cater for veggies.
Stayed in March 2024
Reviewed: 24 March 2024
Duncan
United KingdomPillows were rock hard. No soft pillow option. Breakfast was just about ok. Not the best by far.
Central location. Clean and staff were friendly. Early bag drop and also left the bags after checking out while we went shopping until we were ready to travel home.
Stayed in March 2024
Reviewed: 24 March 2024
Mary
United KingdomSmall room
Location, staff
Stayed in March 2024
Reviewed: 24 March 2024
Ghufran
United KingdomOutdated extremely basic furniture, room was stuffy
Central excellent location, basic clean room for a quick short stay
Stayed in March 2024
Reviewed: 24 March 2024
Pam
United KingdomFood was great!
Stayed in March 2024
Reviewed: 23 March 2024
Caroline
United KingdomLiked everything..rooms were a little snall and so was bathroom but we didn't mind
Location was great beside train station and central to a lot of our planned events Hotel was comfortable. Only had breakfast one day but it was amazing ...loads to choose from Would definitely stay here again
Stayed in February 2024
Reviewed: 23 March 2024
Alex
United KingdomThe rooms are just a little bit small!
The destination of hotel, easy access to everything! And the reception has a 24hr bar and pool table!
Stayed in February 2024
Reviewed: 23 March 2024
Claire
United KingdomIdeal location for the Theatre and shopping. Lovely spacious family room. Friendly staff.
Stayed in March 2024
Reviewed: 23 March 2024
Mohamed
NetherlandsThe the hotel is located in a nightlife area where sleeping was a major problem but anyway it is not the hotel problem
Helpful and friendly staff, location
Stayed in March 2024
Reviewed: 22 March 2024
Molyneaux13
IrelandCarpet could be vacuumed better.
Ok hotel, nice location, The lobby was very modern and updated but the room was at a bit behind but it did the job.
Stayed in February 2024
Reviewed: 20 March 2024
Dan
United KingdomBreakfast service was a bit hit and miss with some items not available for a considerable period.
Helpful staff. Good location.
Stayed in March 2024
Reviewed: 19 March 2024
Chris
United KingdomNeed more pillows and the mattress was like a rock
Central location looked after our bags from early morning untill we checked in late evening
Stayed in March 2024
Reviewed: 17 March 2024
Christine
United KingdomThe room was very dusty on the floor defiantly need hoovering around the edges, a little more attention to cleanliness needed.
It was central to the station.
Stayed in March 2024
Reviewed: 17 March 2024
Fay
United KingdomRooms could do with updating, noisy area, absolutely no way to check in before 3, it's not staffed, no one around so couldn't leave luggage even though we were only 30mins early.
It was clean and handy for New Street Station, check in was fast.
Stayed in March 2024
Reviewed: 12 March 2024
Emil
SwedenThe best thing is the location. The room size was decent.
Stayed in February 2024
Reviewed: 11 March 2024
Cassie
United KingdomLumpy bed.
Location. Good breakfast. Friendly, helpful staff.
Stayed in March 2024
Reviewed: 11 March 2024
Melecia
United KingdomThe bed was extremely uncomfortable. It hurt my back for the 2 nights
Easy to get to and the staff were nice and welcoming.
Stayed in March 2024
Reviewed: 8 March 2024
Lisa
United KingdomThere was no aircon and the room was very warm had a very hard time sleeping
The hotel was very close to the hippodrome and we where there to watch wicked
Stayed in March 2024
Reviewed: 7 March 2024
David
United KingdomThe sound of a local night club was bleeding through the walls all night, right up until 4 am. The constant bass made sleep completely impossible. I complained about this in the morning, caveating my complaint knowing the situation was beyond the hotels control. The helpful lady assured me that the manager would be made aware when they returned to work on Monday, my number was taken to contact me. A week has passed and no contact. I paid over £130 for a room that I couldn’t sleep in and a my complaints completely ignored. I expected better from the hotel.
Ibis hotels are always clean and comfortable, which is why I use them if I possibly can.
Stayed in March 2024
Reviewed: 7 March 2024
Paul
United KingdomNothing
The room was clean and comfortable, very helpful provision of toiletries thanks.
Stayed in February 2024
Cape Town, South Africa
Akita, Japan
Trogir, Croatia
Lecce, Italy
João Pessoa, Brazil
Vienna, Austria
Vir, Croatia
Marano Marchesato, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content