77 South Bridge, Old Town, Edinburgh, EH1 1HN, United Kingdom
#115 of 166 hotels in Edinburgh
Guests' ChoiceBased on 6317 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
9.2
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Elaine
BrazilThe reception desk was very rude
Location
Stayed in April 2024
Reviewed: April 19, 2024
Diana
United KingdomHad to change rooms due to leaking shower dripping. No car park.
Excellent location. Quiet clean room. Staff helpful.
Stayed in April 2024
Reviewed: April 19, 2024
Cas
AustraliaNo milk available for the room. Ordered but never came.
Location. Staff were friendly, but hard to understand.
Stayed in April 2024
Reviewed: April 18, 2024
Tracey
United KingdomWe liked the location of the hotel and the bar and restaurant area were very good. Checking in was quick, and all the staff at the hotel went out of their way to be helpful. We had a premium room on the top floor, and it was comfortable and quiet.
Stayed in April 2024
Reviewed: April 18, 2024
Malcolm
United KingdomThe price and the attitude of the reception member of staff, my wife has to have the window open a little at night. Was told due to fire restrictions this was not possible. But the ibis hotel down the road you could see windows open. I ask did they have a fan. Was told no one has never asked that question that before. Said she would text the other hotel but never got back to me.
Location near the festival theatre
Stayed in April 2024
Reviewed: April 17, 2024
Teri
United States of AmericaI got stuck with a handicap room so the sink was too low for me. The shower set was not for me & had mold. The bed was hard.
The room was spacious, friendly & helpful staff, and great location. The room seemed clean but not the shower.
Stayed in April 2024
Reviewed: April 15, 2024
Mary
IrelandMore space in room for clothes and coats
The location was good and the bar had a great atmosphere. Graham was very professional and friendly
Stayed in April 2024
Reviewed: April 15, 2024
Ann
United KingdomPaying full rate for single occupancy. No hand towels.
Excellent location. Didn't have breakfast. Friendly staff in bar.
Stayed in April 2024
Reviewed: April 13, 2024
John
United KingdomNothing
Good breakfast, friendly staff , rooms clean
Stayed in April 2024
Reviewed: April 12, 2024
Fiona
United KingdomBeds were a little hard. Our blinds didn’t close properly, however, reported to reception before going out and they were fixed by time we returned.
Location was good. 15 minute walk from bus station. Room was basic but ideal for a short break when out most of day. Breakfast was buffet style. Lots of choice. Hot breakfast selection very good as was cold.
Stayed in April 2024
Reviewed: April 11, 2024
Keith
United KingdomThe staff could be friendlier.
The breakfast options and they cleaned room everyday. Location perfect.
Stayed in April 2024
Reviewed: April 11, 2024
Kate
United KingdomNot something you can avoid with such a central hotel but could hear thumping bass of music from I presume a nightclub until early hours and this was a Tues so hate to think what weekend would be like!
Nice room. Small but had all we needed and clean. Had hanging space with hangers. Good shower. Good air con. Had seating area and a chair in room. Nice bar. Easy check in and out. So central with lots of restaurants and cafes around.
Stayed in April 2024
Reviewed: April 10, 2024
Özen
TurkeyBeds, bathroom, breakfast
Location, room size
Stayed in April 2024
Reviewed: April 10, 2024
Nicole
AustraliaExcellent location in Old Town! We were able to walk everywhere we wanted to go. Plenty of restaurants and bars, and only a very short walk to the Royal Mile. Staff were lovely and the room was clean and neat. Also convenient that there is a Sainbury's right next door!
Stayed in April 2024
Reviewed: April 10, 2024
Eleanor
SwedenThe bathroom. The door was very loud to open and close and there was no lock on it. There were stains on the ceiling above the sink.
The location was great!
Stayed in April 2024
Reviewed: April 10, 2024
Eirini
GreeceA bit pricey for the services it offered Cleaning was not happening daily. Really small bathroom.
Great location, really close to many monuments Kind and friendly staff Room was spacious enough
Stayed in February 2024
Reviewed: April 9, 2024
Androniki
TurkeyI liked the location, the coziness and the friendly and easy going approach of the staff. The breakfast was good as well.
Stayed in April 2024
Reviewed: April 8, 2024
Daniel
United KingdomThe access to the hotel room
It had a bed and shower
Stayed in April 2024
Reviewed: April 7, 2024
Iris
United KingdomThe twin beds were so small they were like toddler beds. Difficult to turn over in the night, so an uncomfortable sleep. The mattresses were not comfortable either .
Staff, public areas and breakfast were all lovely
Stayed in April 2024
Reviewed: April 7, 2024
Sayanto
United Arab EmiratesToo clumsy rooms and bathrooms
Location and good breakfast
Stayed in April 2024
Reviewed: April 6, 2024
Elsie
KenyaCleanliness in rooms, variety at breakfast and in the restaurant too
Location was perfect. Breakfast was normal
Stayed in April 2024
Reviewed: April 6, 2024
George
United KingdomDidn't know when cleaners were coming to clean the room , weather was very wet so some days we were hanging around waiting for at break in the rain before going out and didn't like waiting in room and holding cleaners up , minor detail and didn't really retract from our stay
Breakfast was best meal of the day set us up for getting out and about
Stayed in April 2024
Reviewed: April 5, 2024
Kenny
IrelandLovely breakfast ,lovely staff made us feel really welcome
Stayed in March 2024
Reviewed: April 4, 2024
Christa
United States of AmericaNice location
Stayed in March 2024
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