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3 Cardington Street, Euston, Camden, London, NW1 2LW, United Kingdom
10 May 2015
눉I booked this hotel as Ibis website states they have Wired internet access in this hotel. As this is faster and more secure than WiFi for business but this turned out to be completely wrong. The staff really struggled to understand what I was actually asking for when I asked do you still have wired internet here as it is not working in my room and the Ibis website states on the room facilities that each room has it, the staff also struggled to understand English. Reception informed me that the daily room rates can be set at what ever the managers or share holders decide on a daily basis !!!!!!!!!!!!!! Yet Ibis advertise from £95 per night. £168 for 1 night here is not good value, however I had pre booked this so cant complain really about the price I paid. After explaining to the reception staff about the reason for paying that rate for the room and the internet for business finance work a doorman / security / bouncer type person appeared near to me at the restaurant and hung around for a good 5 mins while l looked at the menu. I would be interested to see any cctv footage this hotel has of me at reception discussing the wired internet issue that then prompted the reception staff to alert their 'doorman / bouncer' to come and stand near me while I looked at the restaurant menu !! I have used the Ibis chain many times in the uk and Germany never again especially Euston. And I would suggest you address your website for the room facilities listed as they are incorrect
눇The on site restaurant
9 May 2015
눇Restaurant very good
10 May 2015
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