Breakfast helpings could have been bigger

Nice clean hotel. Friendly efficient staff. Reasonable value for money.

Stayed in April 2024

As above, the room and location of it.

Everything bar the room was as expected, the lounge was excellent, staff were impeccable and polite, gym/spa exceeded expectations. Being in room 121, was not the best, i cant comment on the rooms within the hotel but walking through a fire exit into what i can only describe as an annex with a few rooms in was not the best experience. it would not turn me away from visiting again, just hope i get a room within the "complex"

Stayed in April 2024

Thing at all. Great big rooms

The leisure facilities were stunning 🤩 . Staff were amazing shame I didn’t make breakfast but heard it was lovely. Shame came for my anniversary definitely coming back soon.

Stayed in April 2024

Rooms dated and carpet dirty

Staff and spa facilities were lovely

Stayed in March 2024

Restaurant was expensive and the wine was extortionate for what is basically pub grub

A large room with a sitting area. Fresh milk available. Comfortable bed

Stayed in April 2024

Thought the breakfast was over priced

Leisure facilities

Stayed in April 2024

Some things were a bit dated and needed repaired like the showers in the changing rooms.

Great value for money and the staff were also helpful and friendly.

Stayed in April 2024

Beds, Mattresses are way to hard

Staff are great , spa area is fantastic

Stayed in March 2024

The food. Breakfast OK. Had evening meal , it wasn't very good. 4/10

The Room New manager very nice. Good spa and pool

Stayed in April 2024

Meals were very expensive, £12 for a prawn and Cray fish cocktail, no Cray fish in it and I counted 15 prawns no cucumber or tomato just lettus The hotel caperts in corridor were worn, and furnishings felt a little tired but sturdy

Loved the big bed pool and breakfast Good tea and coffee tray Pressure in shower was brilliant Water and sparkling water station was great, though level 2 not working so used level one

Stayed in April 2024

It was lovely! Only small suggestion would be to consider having a women’s hour (or quiet hour?) in the leisure complex. It was a bit loud and overwhelming at times for a lone female traveler. However, the facilities are excellent as are the staff.

Incredibly helpful staff! There was an issue with my booking not showing on the system, but they fixed it immediately and I was given a really lovely room. Had to extend my stay due to a Ferry cancellation and this too was done with no fuss and at a good rate. Food was excellent too!

Stayed in April 2024

No safe in room, no fridge in room, 2 person tables too close in dining room, parts of hotel will need updating in the near future.

Clean, good size room, seating area in room, quiet ( 3rd floor king room) good parking area & free, swimming pool & spa area. Pleasant staff.

Stayed in April 2024

Had a constant clicking noise outside my room in corridor. When I phoned reception just past midnight they said “It will be a sensor which couldn’t do anything ” so I asked them to note on my booking. So sadly considering amount I spent on room & in the restraunt, I really did not wake up feeling refreshed. Also apron check out staff member was unaware of complaint. I did ask for manger to call me that day but no one did.

Breakfast was nice however placed at a table set up for 2 but 3 of us which they’d forgotten to set up fr 3rd person, so I did off another table. Spa facilities were Brillant & dinner was a little expensive & added service charge added.

Stayed in April 2024

It just needs updating Carpets worn and threadbare in rooms. Tea and coffee facilities not great at all for 4 star

Beautiful building Nice and clean

Stayed in April 2024

We also had an issue with payment for our meal so would recommend paying at the restaurant rather than upon checkout. Minor issues, but they did take the shine off a wee bit. Pool and Spa busy due to Valentine’s but it was just bad timing.

The food was excellent, room larger than expected and very comfortable. Immaculately clean room, staff very friendly and even though the hotel was busy, we felt looked after within the accommodation. We travelled with our dog and he was made very welcome which is great. Should we be in the area again, we would stay.

Stayed in February 2024

didn’t have any dislikes .

pool area was really good as was with my son , staff were friendly and very helpful

Stayed in April 2024

Bathroom could have been better checked for signs of wear and tear

Room size good

Stayed in March 2024

Everything was great from first minute to last

Very good facilities staff friendly great pool start room etc great stay room nice and cosy

Stayed in March 2024

Facilities were tired throughout since our last visit - Changing rooms in the spa were poor. Only 2 of 6 showers working properly in the female changing room. No shampoo an conditioner in changing rooms. Carpets in hallways and decoration very tired. Booked a massage and it was not good value for money at all. Sauna wasn't that hot.

Staff were all very friendly and the youngsters in the bar and restaurant were very good. Food was excellent

Stayed in March 2024

The service in the restaurant was quite disjointed. Some areas of the hotel are looking outdated.

Loved that the spa had plenty of loungers. Staff at hotel reception & spa were excellent.

Stayed in March 2024

There were a couple of showers out of order in fitness section. The towel rail in bedroom didn’t look clean.

The swimming pool, comfy bed, nice toiletries and friendly staff.

Stayed in March 2024

Their fish for Lunch served was very expensive and extremely small, overkooked and poor.

The facilities

Stayed in January 2024

The bed was not very comfy

Breakfast was lovely- staff were great and helpful

Stayed in March 2024

Stayed many times so know hotel well. Staff very good

Stayed in March 2024