16 London Street, Paddington, Westminster Borough, London, W2 1HL, United Kingdom
#647 of 1,008 hotels in London
Guests' ChoiceBased on 577 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.7
Staff
8.5
Value for money
7.1
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Mitchell
United KingdomTerrace was not open. Booked a twin and was initially given a double bed.
Staff were great, and the location was perfect
Stayed in April 2024
Reviewed: March 22, 2024
Darren
United KingdomLack of temperature control in room.
Location to Paddington Station
Stayed in March 2024
Reviewed: March 8, 2024
Pattariya
ThailandGreat location very close to Paddington train station.
Stayed in February 2024
Reviewed: February 19, 2024
Teresa
IrelandGreat location near Paddington and where I needed to be. Alot of bars and restaurants nearby and also close to the park for nice walks. Staff were very helpful and nothing was any bother
Stayed in February 2024
Reviewed: February 10, 2024
Peter
United KingdomDoor opening into bedroom made it difficult to get large cases in
Close to Paddington station making it easy to get about and good food at the attached restaurant
Stayed in February 2024
Reviewed: January 30, 2024
Rebecca
United KingdomSmall bed side lights didn’t work Towel rail did not work Overhead shower needs descaling very badly!! Shower gel dispenser was broken and did not dispense. WiFi was not adequate to stream TV.
Very comfortable bed Excellent big size bed Room was lovely quiet, no noise from other rooms. Staff very friendly. Close to Paddington station. Breakfast was nice. Good teas/coffees in room. Lovely complimentary wine and chocolate!
Stayed in January 2024
Reviewed: January 29, 2024
Bie92
United Kingdomsmall room
location super convenient. staff helpful
Stayed in November 2023
Reviewed: January 26, 2024
Öznur
TurkeyI think that renewing the furniture will be much better for the satisfaction of the remaining guests. I think the cleaning was very good, but the old furniture raises doubts about the cleanliness. Besides, the elevator is not very comfortable. Just a little renovation will make a big difference in terms of satisfaction.
What I liked most about the hotel was the helpfulness of the employees. When my child was not satisfied with the location of my room, they helped me immediately. In addition, it was a perfect experience for me that it had a restaurant and I could have lunch and dinner without leaving the hotel and they were delicious.
Stayed in December 2023
Reviewed: January 21, 2024
Ali
NigeriaSmall size of the room and their food is not so nice. The lift is also small and old
Location
Stayed in January 2024
Reviewed: January 18, 2024
Tomasz
Polandbasement rooms
Location
Stayed in January 2024
Reviewed: January 14, 2024
Catherine
United KingdomA bit narrow on the right side of the bed. No blanket/throw.
The location, the size of the room, the facilities. The staff.
Stayed in January 2024
Reviewed: December 30, 2023
Bernard
SingaporeCentrally located in Paddington. Walking distance of 5 min from the metro station. They have an amazing breakfast selection. It is 2 thumbs up for their breakfast. Being IHG member got us upgraded to a bigger room. Staff was helpful to rectify our booking request for twin single beds instead of double bed. Bed was firm and supported. Will stay there again.
Stayed in December 2023
Reviewed: December 23, 2023
Batool
United KingdomThe stuff, the room in basement
Location and cleanness.
Stayed in December 2023
Reviewed: December 13, 2023
Sarah
United KingdomRoom was too small
Location was good, walking distance to hyde park and Paddington station. Reception staff were excellent
Stayed in December 2023
Reviewed: December 12, 2023
Lopez
UruguayRoom so small
Close to the station
Stayed in December 2023
Reviewed: December 4, 2023
Martin
United KingdomBooking.com accepted my booking over the internet but when I turned up the hotel was full. Understandably the Receptionist was disappointed with Booking.com but went to great lengths to find me an alternative hotel bearing in mind it was 1.30 in the morning.
Stayed in December 2023
Reviewed: December 3, 2023
Mike
United KingdomSmall rooms (but this is London..) Cold bar area.
Great location need Paddington station and short walk from Hyde Park. Friendly and helpful reception team.
Stayed in December 2023
Reviewed: December 2, 2023
Steven
United Kingdomwe paid for breakfast and evening meal but when we went to restaurant we couldn't eat the menu we had to go for the set which was very poor for the money we paid we wasn't pleased.
Stayed in November 2023
Reviewed: November 28, 2023
Oreilly
IrelandSmell
Efficient well run
Stayed in November 2023
Reviewed: November 20, 2023
Paula
United KingdomBathroom wasn’t cleaned, well enough when we arrived and at breakfast there was no cows milk with the tea as they’re ran out at 8.30
Location
Stayed in November 2023
Reviewed: November 14, 2023
Maeve
IrelandLift was out of order for a day and a half of our stay and we were on the third floor. I have a prosthetic limb and when I asked if I could get a room on a lower floor they said they were full. Room was quite small.
Great breakfast. Good location
Stayed in November 2023
Reviewed: November 13, 2023
Hakeem
United KingdomTiny room (to be expected in C. london)
Comfortable beds, good shower
Stayed in November 2023
Reviewed: November 9, 2023
Nigel
United KingdomBed mattress had slope on one side - poor nights sleep for one of us. No TV remote to be found in the room and no spare, so no TV for night & morning.
Superb location for Paddington Station use. Staff were excellent and friendly.
Stayed in November 2023
Reviewed: November 6, 2023
Seza
TurkeyLocation, comf.room, heated towel rail, international plug-in, mini bar, safetybox, cofee&tea options, everyday cleaning, breakfast.
Stayed in October 2023
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