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10 Chapel St, Liverpool, L3 9AG, United Kingdom
20 March 2016
20 March 2016
눉We were in room 214 the tiniest room I've been in for a long time - very cramped. We had a constant noise of running water all night - we thought it was the aircon at first but no some mysterious plumbing issue. We were underwhelmed by the welcome at Reception with the staff member bombarding us with information instead of taking the check-in at our pace. We were unaware that breakfast on Saturday doesn't start till 8am. We were at a conference that day and needed to check out by 8am - we booked room service breakfast for 7.00am arrived eventually after hassling at 7.30 (apparently waiting for the pastries to arrive but why didn't they ring us and tell us that so we could make the decision as to whether we wanted to be delayed any further??). Anyway, just no good at all. Won't be staying here again despite the efforts of the staff member at checkout to make up for our rubbish stay.
눇Location was good. Bed small but comfortable. Free soft drinks in mini bar.
17 March 2016
눉Restaurant evening meal left a lot to be desired for the price we payed.No comparison with Indigo Newcastle.
눇Hotel its self was excellent friendly staff very clean.
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