10 Chapel St, Liverpool, L3 9AG, United Kingdom
#28 of 104 hotels in Liverpool
Guests' ChoiceBased on 4185 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Barry
United KingdomReceptionist made out we we getting a room up-grade but that was clearly not the case when we got to our room which was basic and over-looking an inner court yard
Good location, bright and modern hotel with good facilities
Stayed in April 2024
Reviewed: April 24, 2024
Simon
United KingdomBreakfast sausage, in my opinion, was of poor quality. The mattress was uncomfortable, lumpy, and felt like sleeping on a water bed. It affected our quality of sleep and needs to be replaced, and the old one chucked in the skip. FYI, room 203.
Great location, friendly service.ideal , and a nice place to stay
Stayed in April 2024
Reviewed: April 22, 2024
Chris
United KingdomNothing
Comfy and large room, well stocked free minibar, great TV system, large bathroom. Great customer service.
Stayed in April 2024
Reviewed: April 22, 2024
Angela
United KingdomNo USB points to charge a mobile phone. I’d brought my charging cable but not the plug as I’ve stayed in Indigo Hotels before and expected a USB point. New iPhones aren’t supplied with the plugs any more.
Loved the location , very comfortable beds, lovely shower room, delicious breakfast.
Stayed in March 2024
Reviewed: April 20, 2024
Andrew
United KingdomRoom,Staff
Stayed in March 2024
Reviewed: April 19, 2024
Linda
United KingdomRoom could have been a bit bigger. Put a working extractor in bathroom when shower on.
Breakfast good continental options.
Stayed in April 2024
Reviewed: April 18, 2024
Margaret
United KingdomMaybe some bar snacks would have been nice. We were told it was too busy to serve anything.
Breakfast OK. Location was good.
Stayed in April 2024
Reviewed: April 15, 2024
Rossiter
IrelandBreakfast was slow
Location was excellent
Stayed in April 2024
Reviewed: April 12, 2024
James
United KingdomAbsolutely everything ⭐️⭐️⭐️⭐️⭐️ the staff brilliant. The room brilliant. Spotlessly clean. Great location. Food five star. The bar was brilliant. The room facilities excellent The sky tv in the room fantastic.
Stayed in April 2024
Reviewed: April 5, 2024
Sant
Maltabreakfast was good and quite varied. the room was a good size and fairly comfortable. the hotel is very well located and is within a short walking distance of most places in central Liverpool.
Stayed in April 2024
Reviewed: April 5, 2024
Agnes
GermanyAmazing breakfast, well organised, friendly staff
Stayed in April 2024
Reviewed: April 5, 2024
Anne
United KingdomThe bed was very uncomfortable, very hard. I literally didn’t get any sleep the 2 nights I stayed because of this
The breakfast was lovely, and an excellent choice. I travelled with my 8 year old nephew and he particularly loved the breakfast
Stayed in March 2024
Reviewed: April 5, 2024
Simon
United KingdomThe stay couldn't have been any better from the moment we arrived to the friendly reception staff. The service was exceptional,fast and friendly. It was nice not to be pushed out after eating and welcomed the conversation, especially Peter who served us in the restaurant at night.
Stayed in April 2024
Reviewed: April 2, 2024
Patricia
SwitzerlandGood location near the dock and shopping/restaurants area.
Stayed in April 2024
Reviewed: April 1, 2024
John
United States of AmericaIt was all good.
Breakfast was great!
Stayed in April 2024
Reviewed: March 31, 2024
Karen
United KingdomNo complaints
Good variety on breakfast menu. Very pleasant attentive staff
Stayed in March 2024
Reviewed: March 29, 2024
Sarah
United KingdomView
Location, cost, staff, breakfast, decor, easy parking, great value
Stayed in March 2024
Reviewed: March 29, 2024
Hilary
United KingdomRoom had only a narrow window
The Shower The Breakfast
Stayed in March 2024
Reviewed: March 27, 2024
Michael
United KingdomBrilliant staff could not be more friendly and helpful excellent location
Stayed in March 2024
Reviewed: March 25, 2024
Antony
United KingdomThe meal in the restaurant was really poor despite the.cost
Room was clean and comfortable
Stayed in March 2024
Reviewed: March 24, 2024
Roslyn
United KingdomReally comfy beds but hard pillows.
Great location. Friendly staff.
Stayed in March 2024
Reviewed: March 24, 2024
Sharon
United KingdomPillows and bed no too comfortable breakfast very bland.maro Pierre white restaurant had dinner past was also very bland disappointing. Though the waiter was fantastic
Quirky design rooms nice staff fab, good location
Stayed in March 2024
Reviewed: March 24, 2024
Hilary
United KingdomThere wasn't anything I disliked
The hotel was very clean. The staff were very friendly and helpful. There was plenty of choice for breakfast. The complimentary bottles of water and crisps etc were a nice added touch.
Stayed in March 2024
Reviewed: March 21, 2024
Barry
United KingdomExcellent Breakfast and great location
Stayed in March 2024
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