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Ardgour, Onich, PH33 7AA, United Kingdom
1 June 2016
31 May 2016
눇Friendly helpful staff, nice size clean room, lovely view of loch, very good value for money
30 May 2016
눉They managed to lose our booking, despite online confirmations, and initially told us it was because we'd booked through Booking.com. A quick call to the helpline confirmed that the booking had indeed gone through, meaning it was lost somewhere in the hotel's system, which had still generated automatic confirmation messages. Fortunately, as the staff pointed out, the other members of the party had booked a room big enough to take us all so a crisis was averted. However, despite it being the hotel's error, the staff were not very helpful and we were still charged £15 a head for the extras towels and breakfast, while our friends who had originally booked a private double room received no discount. We particularly did not appreciate comments and jokes later that evening that we'd somehow mismanaged our own bookings.
눇The staff in the bar/restaurant were lovely, the food was very tasty - standard pub fare but done well. And the location is beautiful, as is the ferry ride across to the pier.
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