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  5. Reviews of The Pine Marten by Innkeeper's Collection

Reviews of The Pine Marten by Innkeeper's Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Pine Marten, Otley Road, Beckwith Knowle,, Harrogate, HG3 1UE, United Kingdom

#10 of 22 hotels in Harrogate

Guests' Choice

Review Score

Based on 1177 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    8.0
    Good value in a nice location.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice atmosphere - very classy.

    Great location at the edge of town near the botanic gardens

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Beautiful hotel with delish food x
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    I wish I had a bath ....

    The hotel and staff were fantastic...made a special weekend even better....

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Excellent fabulous stay 😀
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything no issues

    Excellent hotel , lots of seating to sit in the lovely garden area , inside the hotel the decor and different seating areas were also very good . The hotel was very clean and all the staff were very professional and friendly . The food was amazing . I would definitely recommend this hotel ,

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff , location lovely

    Stayed in March 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean and spacious

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decor Friendly staff Food. Rooms

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    The gentleman was friendly and hardworking. Very good.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    The room we stayed has water pipe nearby and could hear water running when upstairs room used bathroom. Also beneath was probably a bar. For those sensitive to noise may notify those noises.

    Location convenient to town centre. Beautiful backyard, must see in summer.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Beautiful decor. Friendly staff. Small family room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small family room. Very smelly drains & blocked shower plug hole on arrival.

    The tasteful/cool decor, the friendly staff. Plumbing issue resolved quickly

    Stayed in March 2024

  • Reviewed: April 5, 2024

    9.0
    Cosy and comfortable stay.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Only down side was we booked for a meal on the Sunday (Easter Sunday) and when we got there there was very little left on the menu. Luckily what we did choose was delicious so that made up for it.

    All the food was delicious and we were very impressed. The room was large and comfortable. I loved the decor in the restaurant.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    It was fine for us, all we needed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staircase stank of fish on visit, every day, every time we used it, room 2, toilet push tough, bit mouldy in shower cubicle, not much clothes storage for the big room, chair used in preference to storing clothes on floor after wardrobe was full (4 day trip)

    Large room, comfy bed, good shower, good parking, bar and restaurant food drink ok, and nicely presented, not a cheap pub!! service good all round

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Great price and a fantastic stay.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Sounds of running water when rooms above ran taps or flushed toilets was my only concern, maybe a bit more insulation in the roof space above bed where I assume plumbing is? would quieten this down a lot.

    Breakfast was fantastic value for money. Room was clean and comfortable. The staff were a pleasure to deal with and made us all feel very welcome and gave the children chocolate easter bunnies which was a lovely surprise. The restaurant meals were lovely and ample in portions size and very well priced. It has been a few years since we last stayed here and was a pleasure to stay here again, can’t remember why we stopped staying here when we visit Harrogate which is quite frequent Would stay again in a heart beat thank you all for great service.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good location, great staff, good food in the restaurant, but the room let it down.
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately our room was very cold. It’s an old building and you can feel the cold from the windows, particularly the bathroom. The duvet was also very thin, with no extra blankets that we could see. The skirtings really let the room down. They were painted in a dark colour, but the paint had come off in lots of areas, making the nice room look shabby.

    Great Staff and lovely food in the restaurant. Loved the decor downstairs.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room facilities- more toiletries, an iron, and a hair dryer would have been appreciated.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    It was lovely really good service sorted everything out great atmosphere
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Sorry nothing to sat it was great 👍

    Breakfast was lovely staff really grrat

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was OK but dark and net curtains behind the double glazing were black with the damp,wc seat was stained but cleaned as best they could ,having said that we enjoyed our stay.

    Staff were very helpful, brakefast excellent, down stairs lovely, room could be better.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would of bin nice to be told limited headroom in room. Both of us are tall and had to keep ducking. No checkout feedback asked. Just said leave keys.dressing table mirror on floor as could put on table due to headroom.had to kneel on floor to do make up and hair. Bit rough if you are less asked.

    Food was nice. Staff serving where pleasant. .bed comfy.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    The Pine Marten
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Travelled 5.5 hours from Dundee to collect a car from Leeds, our trade-in broke down, and then we travelled to The Pine Marten to check in for an overnight stay. We booked a family room, 2 adults and 2 children. The hotel was clean, the interior was beautiful, and the food smelt great, a bit on the pricey side. We all sat at the bar and ordered cocktails (adults) from Kalumm. My husband ordered a 007 vespa, and I ordered an expresso martini. Kalumm made the best vespa that my husband has ever tasted, and my expresso martini was amazing. We would book this hotel again and order cocktails from Kalumm.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Friendly staff comfy rooms and excellent food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff nothing was too much Found needle and thread for me

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Lovely one night stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The walls are thin and the room next door did wake me up coming in and snoring.

    The building is a stunning, I am surprised that it doesn’t have a blue plaque as the person who lived there built the biggest telescope. The decor is modern but they utilise the 1800 building. The staff are lovely the breakfast was delicious and great location. Beds are comfy rooms are warm.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Excellent and exceeded our expectations. We had stayed previously and it was as good as we remembere
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staff greeted us and breakfast was superb.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I would have liked a bath

    Breakfast was good:

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Exceptional
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location near RHS Harlow Carr. Onsite parking. Large comfortable room. Excellent shower, with grabrail. Helpful efficient staff - extra towels brought as soon as requested. Good value for money. Option to pay as you go breakfast. Fantastic food options both in restaurant for evening meal and for breakfast.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    As above.

    Nice room apart from the creaking floor boards and the noise from the rear entrance door. Also the sound proofing between rooms 7 & 8 is pretty poor.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    The staff were so friendly and so helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent staff- especially the wonderful lady who managed breakfast. She made sure we were catered for (gluten free) but also ensured we could have breakfast ready before an early start. Great food at dinners - again catering well for gluten allergy. Excellent customer service.

    Stayed in February 2024

Showing 1 - 25

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