Liked everything about the property however somewhere close by was playing Bass music till just before midnight, but you can’t blame the hotel on that

Superb location, beautiful pub/restaurant & the staff are truly lovely, exceptionally friendly.

Stayed in April 2024

There were no complementary bottles of water in the room. I asked at the bar and was charged over £9 for water !!! Had to keep the shower running for a good length of time before it heated up ! There's a water conservation card in the bathroom about towel washing etc... didn't seem like much conservation when you have to let water run for at least 10 mins before it heats up . I had 2 lukewarm showers!

The accommodation was good value and carparking was easy. Lovely beer garden and the food was good. Its a dog friendly bar.

Stayed in April 2024

dissapointed with breakfast, I thought there was going to be a selection of cereals and pastries but you could also order off the menu aswell, more of am all you can eat style.

good location, food quality was good, lovely atmosphere

Stayed in April 2024

We had the same room as last time which we really like, it's spacious & comfortable

Stayed in March 2024

Not a lot

The staff are great

Stayed in April 2024

Booking. Com misled us by putting up the original price and writing that aswell as tea and coffee making facilities, wine or champagne would be available in the room! Not Hand and Sceptre fault so beware. On saying that the wine list prices were extreme to say the least. The food was good and competitively priced but the wine extortionate which did actually put us off dining there after the first time. The house red wine was very poor for the price. Bathroom small and the shower screen not adequate enough for double headed shower

The location, the food. Booking .com misled me by .

Stayed in March 2024

No bath in the small bathroom which had limited headroom. Abrupt manner of waitress during evening meal.

Value for money. Excellent cooked breakfast (at additional cost). Good position for visiting Hever Castle, Chartwell House, Scotney Castle etc. Comfy bed but bedroom on the small side.

Stayed in March 2024

N/A

Beds are super comfy. Everything is super clean and no noise keeping you up. Breakfast is good but their system isn’t great at making modifications to menu items The staff do their best though!

Stayed in March 2024

Room was cold upon arrival, spoke to staff who arranged for a heater for the room, and arranged for the heating to be turned on.

The room was very good, nicely decorated and clean. The staff were very helpful, food was very good.

Stayed in March 2024

Pillows were polyester and not comfortable at all.

Location and great food in the restaurant.

Stayed in March 2024

Our room was only a few feet from London Road. It was difficult to sleep because of the traffic noise.

The staff were efficient and friendly. Food was tasty and well presented.

Stayed in March 2024

all good

Stayed in March 2024

The toilet paper and the endless doors when carrying luggage

It was clean and spacious

Stayed in March 2024

It was an all round great stay. Nothing negative springs to mind, especially at the price we paid. Slight hiccup on check in when their system was showing 'fully booked', but this maybe as we'd reserved online at the last minute - there was no issue.

Once a roadside pub, the owners have excelled in making this a great stopover place, nice room/shower/view (of the cricket pitch and church). Easy parking and access (not sure about disabled access for the rooms though). Very tasty breakfast in a relaxed open plan room, full English plus croissants cooked to order. I would stay again, especially given that the area is somewhat short on choice for accommodation.

Stayed in March 2024

Great breakfast.

Stayed in March 2024

Walked in off the street and they couldn't tell me if there was a room available. I had to book online. Annoying.

Great menu, spoilt for choice.

Stayed in March 2024

Very nice room, clean and comfortable . Staff were very friendly. Breakfast was good and came very promptly. It was a good location and very close to what I needed.

Stayed in March 2024

Our room looked out onto the car park and we were woken at 6.15am by the huge food delivery lorry that kept its engine running for 30 minutes. Just bad timing I guess as a different day that may not have happened.

The beds were really comfortable and the room was warm and recently decorated with added touches like the bed boulsters which gave it that extra luxury feel. No fuss check in and very laid back style.

Stayed in March 2024

The decor was a little worn

Nice room, clean and quiet

Stayed in February 2024

Not much really, except maybe the reception - the one guy who was there seemed to be doing everything (bar service, reception, waiting tables ...) and though he was pleasant enough, he wasn't a natural. Breakfast service was also a bit odd and "distant" though the food on offer was great.

I was initially a bit worried that - as this is a large and very popular pub - the rooms might be noisy, but not at all. We were on the top floor and our room was very quiet. It was great to have a nice restaurant on site with no need to book - we just walked down, enjoyed a drink in the bar and then a leisurely (and very good) dinner at a reasonable price. We really rated the breakfast - anywhere that offers Eggs Benedict as one of the choices is fine by me. Also, there is plenty of onsite parking (a big advantage in the Tunbridge Wells area, where parking can be difficult to find and very expensive).

Stayed in February 2024

All fine,,just the lack of staff in the morning...

Lovely spacious room, tea and coffee gratefully received in room (my friend and I were running a half marathon a mile away so this was perfect). We left at 7 30am and had been told a member of staff would be around to leave key with, but place wa deserted, so had to leave key in room .... hope that was OK. Shame we missed out on 'complimentary hot/cold drinks in the morning '

Stayed in February 2024

No hot water in the sink, plug didn't work, VERY loud,noisy peoples voices in the room next door

The room was nice & warm, friendly staff, comfortable bed

Stayed in February 2024

We had a lovely stay here. The rooms were modern and clean and was just what we needed.

Stayed in January 2024

Scramble egg very good

Stayed in January 2024