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Piccadilly Plaza, Portland Street, Manchester City Centre, Manchester, M1 4PH, United Kingdom
8 June 2015
4 June 2015
눉The housekeeping staff was extremely rude. Even though I had paid for a late check out, they stood outside my room half an hour before, complaining and making noise about how they the management is inconsiderate for allowing late checkouts, mind you the doors and walls are extremely thin and you can hear everything. She went on to say things like how these people expect someone to clean up after them. Isn't that a part of the housekeeping job anyway. The moment I opened the door, they barged in and the cleaning lady, took my bag and put it outside. I left like I was being thrown out of the house because I hadn't paid rent or something. The other two cleaning ladies were as shocked as I was at the extremely rude behaviour. I went to the reception to complain, but again there were about 8 people waiting to check in and only one person at the desk. I asked her for a feedback form and she handed me a bill instead. Really terrible experience. What's the point of spending so much money if they are still going to treat you like cattle. Extremely bad service.
7 June 2015
눉Disappointed by size of room and lack of storage facilities for 'classic' double room. Shame about the filth and litter around Manchester Piccadilly Gardens
눇Good Location, clean and tidy. Good Breakfast. Good central location - convenient for transport and sightseeing
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