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City Centre, 9 Lendal, York, YO1 8AQ, United Kingdom
6 December 2015
눉My friends and i were based in two garden rooms. One of which was room 20, there was an overpowering stench which remained in the room our entire 2 night stay. It seemd to be a sewer or smell of dampness. I reported it to reception they said they were aware of it but i felt they were dismissive of our concerns. Had we been staying longer than 2 nights we would have insisted on being moved to an alternate room. It is for this reason that i cannot score higher on cleanliness, other than a stench the appearance of the room was clean.
눇Location was superb, staff were friendly and food was excellant.
6 December 2015
눇The building was historically quirky and different - delightful. Room was great - clean, and had everything we needed. The breakfasts were amazing and generous. All the staff we met were friendly and helpful. Advised us on best routes for our sightseeing adventures.
5 December 2015
눉Upgraded my room because I wanted a bath and the room I got was tiny and the bathroom was minute as well. So disappointed. The bath towels were thin and scratchy and not of a good quality.
눇Location was excellent and staff well trained and very attentive. Good choice of beverages in room.
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