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Wrights Lane, Kensington and Chelsea, London, W8 5SP, United Kingdom
July 18, 2015
July 18, 2015
눉The staff change who the manager is when it suits, they do not understand how to solve a simple issue, their English is limited which causes issues. If you are young, irrelevant if you are a loyal customer staying there weekly, they victimise you, it may have even been racism towards me as i was ganged up on by foreign staff.
눇The staff are rude and do not understand simple English. I was patronised and down trodden like my money wasn't good enough because im a young girl on my own.
July 17, 2015
눉The Evening meal we had in the restaurant was very bland and I would not eat here again - I was with friends so we had a few different choices from the menu - all were large portions but all were bland
눇The Pool is lovely and Quiet if you pick the right time to go and the executive room was lovely and two minutes from shopping which was great
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