Killyhevlin, Enniskillen, BT74 6RW, United Kingdom
#11 of 13 hotels in Enniskillen
Guests' ChoiceBased on 335 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
8.9
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 March 2024
Clare
United KingdomPresentation clean and warm; all areas welcoming
Stayed in March 2024
Reviewed: 5 March 2024
Alexa
United KingdomNothing
Location okay - well presented and accessible.
Stayed in February 2024
Reviewed: 24 February 2024
Barbara
United KingdomStaff very good
Stayed in February 2024
Reviewed: 23 February 2024
John
United KingdomNothing
Location
Stayed in February 2024
Reviewed: 16 February 2024
Victor
United KingdomNothing.
We were upgraded to probably the best room in the hotel, on a corner overlooking the river. The food was delicious, we loved the pool and the spa under the stars.
Stayed in February 2024
Reviewed: 22 January 2024
Black
United KingdomNothing
The plush carpets
Stayed in January 2024
Reviewed: 15 January 2024
Conor
United KingdomOnly booked one night lol
Good food good service staff very nice
Stayed in January 2024
Reviewed: 14 January 2024
Mary
Philippinesthe room was alright
the view; breakfast was good
Stayed in November 2023
Reviewed: 14 January 2024
Paul
IrelandNothing
Very nice all around
Stayed in December 2023
Reviewed: 14 January 2024
Cyril
AustraliaStaff & view
The staff are very accommodating. Our baggage was delayed, they were very helpful with laundering facilities and flexibility with our booking
Stayed in January 2024
Reviewed: 12 January 2024
Tracey
IrelandThe service in the restaurant during dinner wasn’t great. It was slow and there was mix ups with our order. We were put in the cold conservatory even though there were tables available in the main restaurant area. No separate bar area.
Fabulous location. Lovely walks. Nice swimming pool & outdoor hot tub. The bathroom was lovely but the room was of a basic standard for the price.
Stayed in October 2023
Reviewed: 10 January 2024
Helen
United KingdomWas slightly disappointed. when we got our main coarse and sweet ,none off the waiter/waitress never returned to the table to ask.us, did we want Tea /Coffee
Evening meal was delicious, and so was the sweet It had a great menu with lots off choice The killyhevlin was decorated for Christmas and it was beautiful.
Stayed in December 2023
Reviewed: 10 January 2024
Gary
United KingdomService in restaurant was truly awful, food was just ok. Staff all perfectly lovely but multiple mistakes and very little organisation or communication between them meant our drinks order wasn't put through and then arrived wrong. Our sides didn't come with our mains, and when they eventually arrived they were also wrong. Nobody asked us how our meal was. Everything else was great during our stay but restaurant service was very bad.
Room, surroundings, gym, pool etc
Stayed in January 2024
Reviewed: 4 January 2024
Maria
IrelandNothing
Fabulous view of Lough Erne, comfortable beds and friendly staff.
Stayed in October 2023
Reviewed: 1 January 2024
Louise
United KingdomComfortable relaxing atmosphere, beautiful location, food was delicious, friendly staff, very helpful, attentive and welcoming.
Stayed in December 2023
Reviewed: 24 December 2023
Tasinazzo
IrelandThere were 3 things we didn't appreciate even if we'd like to come back. It's just a comment for future improvement. Staff at the swimming pool was not very friendly nor welcoming, mostly the older lady staying there looked annoyed overall. Lots of waiters in the restaurant at dinner struggled with English so it was a bit difficult to communicate but they were very very kind. I work in a 4star hotel and when we have guests celebrating special occasions we usually leave amenities in the room, or even just a card to make them feel special. I specified it was a special occasion but nothing was done. It's fine every hotel has its policy and habits, it would be much appreciated anything to make it special though
I loved the venue, the hot tub on the balcony and the location in general. Particular shout-out to Lisa, the waitress who served us at breakfast, very kind and friendly. Hotel receptionist were very kind too. Rooms perfect, clean, welcoming and very very beautiful.
Stayed in November 2023
Reviewed: 19 December 2023
Hilda
United KingdomBeautiful, clean welcoming hotel with a cosy atmosphere. It’s in a stunning location on the edge of Lough Erne. The staff were lovely, and very helpful. We will definitely be visiting it in the the future.
Stayed in December 2023
Reviewed: 16 December 2023
Peter
IrelandSteak could have done with a bit more cooking
Meals very tasty
Stayed in December 2023
Reviewed: 14 December 2023
Christina
United KingdomThe room had it all! Only thing missing: just 1 soap and 1 teaspoon for 2 of us. The shower could get a liquid soap dispenser like the conditioner.If there is a concern about theft, disposable plastic spoons will be fine🙂 Items not working: the bathroom extractor fan and the coffee machine. Put a sign up at the sauna with a time limit, some folks hogged it for socializing. Dont dim the lights too soon before health centre closes, its like saying to customers "hurry up, Im in a hurry to get home"🙂
Loved the buffet combi of both continental and Irish. Soft eggs! The barmen spontaneusly gave us an ice bucket when he heard it was our anniversary.
Stayed in December 2023
Reviewed: 13 December 2023
James
United KingdomNothing
Excellent
Stayed in December 2023
Reviewed: 11 December 2023
Sandra
United KingdomNot applicable
The room was lovely..so clean and comfortable. Breakfast really nice.We had dinner which was also lovely
Stayed in December 2023
Reviewed: 7 December 2023
Pat
United KingdomHigh quality food
Dinner
Stayed in December 2023
Reviewed: 6 December 2023
Denise
United KingdomThe room was clean bed comfortable the view from the balcony was amazing we will definitely be back
Stayed in December 2023
Reviewed: 1 December 2023
Spartak
IrelandThere is nothing to dislike. I like everything. I can't wait to go again .
Everything was perfect. location food clean
Stayed in November 2023
Lloret de Mar, Spain
Budva, Montenegro
Saint-Sauveur-des-Monts, Canada
Bora Bora, French Polynesia
San Feliciano, Italy
Oberaichwald, Austria
Istanbul, Turkey
SantʼAntìoco, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content