Kingston Passage, Newmarket, Newmarket, CB8 8UG, United Kingdom
#4 of 6 hotels in Newmarket
Guests' ChoiceBased on 1056 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Paula
United KingdomI was a little cold and there was a sign to say that I shouldn’t use the air conditioner to heat the room - not that I could have reached it or find the remote. I should use the heater, but there wasn’t one and if there wasn’t one I should go to or call reception. I didn’t really want to do that at midnight. Also the duvets were very thin.
Location. Clean. Staff. Well thought out room.
Stayed in April 2024
Reviewed: April 2, 2024
Hazel
United KingdomNo breakfast or gluten free evening meal options
Location
Stayed in March 2024
Reviewed: March 30, 2024
David
United KingdomPerfect location with free parking. Very clean room. Huge comfortable bed. Friendly staff and great price. What else can you ask for.
Stayed in March 2024
Reviewed: March 20, 2024
Pamela
United KingdomAs above. I could see I would not have been very happy if there was a party on as there were table and chairs right outside the window.
Parking on site was very helpful. Bathroom very small but room was fine. It was too hot and we didn’t realize we could open the window.
Stayed in March 2024
Reviewed: March 6, 2024
Stephen
United KingdomNo breakfast available on site
Room was nice and clean, bed was big and comfy and the bathroom was clean with a big shower.
Stayed in March 2024
Reviewed: February 29, 2024
Barnard
United KingdomShame had to go elsewhere for breakfast
Location was great
Stayed in February 2024
Reviewed: February 23, 2024
Darren
United KingdomOnly complaint was the room was very hot, even with the window open
The location was excellent I really liked the bar very boutique styling. The staff were very friendly and all was as it should be.
Stayed in February 2024
Reviewed: February 1, 2024
Teri
New ZealandThat it is right next door to a nightclub, although staff do their very best to accommodate for this 👏
Beautiful little boutique hotel, friendly staff and comfy beds
Stayed in January 2024
Reviewed: January 24, 2024
Barry
United Kingdomnot a single shelf in bathroom so toilet bags on floor.
1.hadn't realised they didn't do breakfast ..weird. 2. main entrance open o limited hours so you have to go round an alternative winding route to enter and exit
Stayed in January 2024
Reviewed: January 7, 2024
Lucinda
United KingdomThe basin in teh bathroom was too small so brushing teeth ans washing face a little tight
the facilities that were avaiilable in the room made it easy on arrival to relax with a cup of coffee with no fuss. It was quiet, no noise in hte corridors late at night.. staff very helpful as I had to leave luggage after check out.
Stayed in January 2024
Reviewed: January 6, 2024
Kerry
United KingdomN/A
Stayed in December 2023
Reviewed: December 18, 2023
Francisca
United KingdomParking access
Staff members were very friendly and helpful
Stayed in December 2023
Reviewed: December 11, 2023
Julie
United KingdomNothing was an issue for me
I had booked an Economy Single room for my 2 night stay and found on arrival, that I had been upgraded to a Double Room with all facilities at no extra cost in the Lodge Area of accommodation. I was very pleased with the room and no complaints at all.
Stayed in December 2023
Reviewed: December 10, 2023
Peter
IrelandPricey
Location
Stayed in December 2023
Reviewed: November 18, 2023
Simon
United KingdomParking a little awkward
Great rooms, bar area and beer garden
Stayed in September 2023
Reviewed: November 10, 2023
Joanna
United KingdomThere wasn’t a breakfast
It’s location
Stayed in November 2023
Reviewed: November 9, 2023
Gordon
United KingdomNothing not to like
Friendly staff, good facilities, very clean, great location. Ideal if going to Newmarket races.
Stayed in November 2023
Reviewed: November 6, 2023
Frances
MaltaSmall shower cubicle.
Location was excellent. Very clean room. Towels were soft. Room had all amenities necessary. Was complimentary upgraded to a better room. Friendly staff. Good food at their restaurant.
Stayed in November 2023
Reviewed: November 6, 2023
Karen
United KingdomThe number of stairs to get to our room!
Good communication, helpful staff and comfortable room. Nice to have a fridge in the room.
Stayed in November 2023
Reviewed: October 25, 2023
Robert
United KingdomNothing
Great location
Stayed in July 2023
Reviewed: October 25, 2023
Colin
United Kingdomall good
Location great great place to relax
Stayed in September 2023
Reviewed: October 22, 2023
Greg
United KingdomWould of been nice to have a cooked breakfast
Stayed in October 2023
Reviewed: October 15, 2023
Tara
Irelandroom was tiny
staff are very friendly and helpful. excellent location. food was gorgeous
Stayed in October 2023
Reviewed: October 9, 2023
Stephen
United Kingdomlocation and good pub
Stayed in August 2023
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