Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
Albert Street, Birmingham, B5 5JE, United Kingdom
23 October 2015
눉Despite asking at booking for access to room early & arriving early, I couldn't gain access to room at 2.55. A complaint to manager rescued the situation by a Karmel the manger who upgraded me to a spectacular suite, which was truly fabulous. Only problem was comfort. Bed was rock hard, with no give in it. I spent the night in pain & awake and most of the next day in pain as well. My hips hurt if I laid on my either side and my back hurt if I was on my back. Such a shame as the suite, accessories and rest of hotel was so good but not sleeping kind of wrecks the idea of a relaxing weekend away.
눇The fake flower and light displays in public areas are spectacular and give it in a Wow factor. The fake flowers in the rooms are also very good. I thought they were real until I touched them.
22 October 2015
눉The location is dreadful - a good walk from the centre and it felt unsafe at night. The restaurant was very expensive unless you were eating for a special occasion or night out which I wasn't. They automatically add 10% for service. The view was dreadful, there was another tall buildings opposite so no privacy unless the curtains were closed.
눇The room was lovely with excellent lighting .
22 October 2015
눉Not a bad experience but I found the very modern technology a little confusing however we got used to it on the second day! I might add we are in our 80's.
눇The friendliness of all the staff, the excellent food, an excellent room and a very good hotel.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.