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66-71, Lancaster Gate, Westminster Borough, London, W2 3NA, United Kingdom
17 March 2015
15 March 2015
눉We went their for our 35th wedding anniversary. We have stayed in a lot of hotels in London and this was the worse one for very unfriendly staff. A hello good evening etc costs nothing. I think some staff training for customer services are required greatly . Then it would be a pleasant hotel to stay inn.
눇The rooms were clean and tidy. And the location of the hotel was good.
15 March 2015
눉The heating in the room did not properly function. The bathroom's shower was impossible to regulate the cold and the hot water. Probably needs e new ... One of the two lifts did not work for a period of 4 days when I was there...
눇The staff was very friendly
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