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26 Derby Road, East Cliff, Bournemouth, BH1 3QB, United Kingdom
15 August 2016
14 August 2016
눉Asked, on arrival, to provide a £50 payment (to be refunded on leaving). I hadn't been informed of this prior to booking and it wasn't explained what this was for, so I refused. I would like to know what this was for (told it was company policy!) as I have never come across this in the past and I have stayed at many reputable hotels. It felt very untrusting. This is also the first hotel that has ever taken full payment on booking rather than checking out. I certainly wouldn't stay here again despite it being a lovely hotel. What a shame.
눇Breakfast was one of the best.
14 August 2016
눇We were made to feel very welcome. Very attentive staff and attention to detail excellent for my wife's birthday and our anniversary. The birthday wish note was very much appreciated.Very good food especially the cooked breakfast. More than we could eat!
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