Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
The Great House, Lavenham, CO10 9QZ, United Kingdom
15 August 2016
눉Room and bed was quite small.
눇Staff really helpful and professional. Really good having fresh fruit, water, a coffee machine and a welcome sherry - which was fantastic. The breakfast was very good with lovely cheeses and meats.
9 July 2016
눇Attention to detail superb
19 July 2016
눉No staff to greet us, because it was a check in on a Sunday(booking .com failed to make that clear when the booking was made) no restaurant available on a Sunday & Monday(booking .com failed to make that clear when the booking was made) I have said this to the staff when checking out, they have said that booking .com are aware but will not change the advertisement so check the actual Hotel website before booking. Overall, I will say that, when you book a hotel room, there should be some kind of service attached to it (I.E. at the very least a staff greeting), the fact that there is a curfew on the door for 11.pm is something that I haven't come across for a while. If it is only a bed that you want there are cheaper options. I believe booking.com should advice potential costumers of the above for Sunday and Monday bookings. In fairness, staff sent an email directly to me to explain that there would be no restaurant available & no staff on arrival with a list of places to eat and drink near by
눇The building was a fantastic period building, it was in a central location of the town & when staffed it would have been an even better place to stay.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!