North Terminal, Gatwick Airport, Horley, RH6 0PH, United Kingdom
#1 of 15 hotels in Horley
Guests' ChoiceBased on 12220 hotel reviews
8.4Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
8.7
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 25 April 2024
Allan
United KingdomWe just used the hotel for an overnight stay before flying out from Gatwick, early in the morning. It met those needs and the evening meal we had was fine and at a reasonable price.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
United KingdomWe enjoyed having a bath to soothe aching legs after a walking holiday, however, there are safety issues that need addressing. There was no rail to hold on to when exiting the bath and the bath surface was a little slippery. Probably not an issue for younger people but not good for those in their 70s and 80s. We spoke to a member of staff in the lift who made a note about our safety comments. On both stays only one lift was working. You might like to consider using better pump sprays for the shampoo etc as they either clog or spray everywhere.
Extremely comfortable bed. Quiet room. Very good breakfast with lots of choices.
Stayed in April 2024
Reviewed: 25 April 2024
Clifford
CyprusWe Love the Sofitel, and always stay here if travelling through Gatwick. The rooms are big and comfortable with great beds, the restaurants are excellent, but expensive, and the staff are attentive and courteous. As always Sal on the concierge was outstanding, and it was a delight to meet Emma too this time.
Stayed in April 2024
Reviewed: 25 April 2024
James
United KingdomNothing
Very comfortable and great location very close to terminal
Stayed in April 2024
Reviewed: 25 April 2024
Darren
United KingdomThe location
Stayed in April 2024
Reviewed: 24 April 2024
Y
United KingdomTunnel straight to the airport parking next door
Stayed in April 2024
Reviewed: 24 April 2024
Imran
United KingdomThe restaurants opening times made it frustrating to plan our lunch. The only food available restaurant was the bar which served food of a high-street quality.
Beautiful foyer with a lovely spread of restaurants. The room was pure comfort and the location placed us a few minutes from the departure gate.
Stayed in April 2024
Reviewed: 24 April 2024
James
United KingdomThe restaurant, very disappointing menu and the quality of food was not as we had experienced on previous occasions.
Location and room
Stayed in April 2024
Reviewed: 24 April 2024
Harry
ThailandMaybe the food was over cooked
Quiet room.
Stayed in April 2024
Reviewed: 23 April 2024
Yvonne
United KingdomConvenient for our flight departure
Stayed in April 2024
Reviewed: 23 April 2024
Antonino
CanadaVery convenient location at Gatwick Airport. Room was comfortable and there were three restaurants to choose from.
Stayed in March 2024
Reviewed: 23 April 2024
Sally
AustraliaThe gym is tiny
Stayed in April 2024
Reviewed: 22 April 2024
Simon
United KingdomCleanliness could have been a little better.
Comfortable nights sleep. Very quiet room. Great reception and bar staff, very friendly and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomNothing really apart from more USB ports in the room would be useful
Rooms were very clean and quiet and bed comfortable. We had a nice view of the airport and planes from our window. Food was lovely in the restaurant - a very nice start of our holiday before flying out the next morning.
Stayed in March 2024
Reviewed: 22 April 2024
Peter
Saudi ArabiaNot applicable
Proximity and convenience to the Airport.
Stayed in March 2024
Reviewed: 22 April 2024
Richard
GermanyToilet and the price
Location near airport.
Stayed in April 2024
Reviewed: 22 April 2024
Gerald
FranceProblem with double booking via Booking.com
Comfort and location
Stayed in March 2024
Reviewed: 22 April 2024
Ramsay
United KingdomGatwick Airport
The Sofitel is ideal for an overnight stay at Gatwick Airport - easy access to and from the terminal into the hotel.
Stayed in February 2024
Reviewed: 22 April 2024
Stuart
United KingdomChoice of three restaurants to dine in. Could book in from 2pm in the afternoon of first day of stay. Very comfortable bed. Convenience of staying at Gatwick airport itself with ease of access to railway station to visit Central London easily.
Stayed in April 2024
Reviewed: 21 April 2024
Eman
United KingdomExpensive
Very convenient for airport layover.
Stayed in April 2024
Reviewed: 20 April 2024
Anthony
United KingdomNice surroundings, good facilities
Stayed in April 2024
Reviewed: 20 April 2024
Pauline
United KingdomA bit expensive Buffet breakfast a bit average/ordinary
Not far from check in Food in restaurant excellent (dinner)
Stayed in April 2024
Reviewed: 20 April 2024
Mark
United KingdomCouldn’t take car out once parked
Lean modern efficient
Stayed in February 2024
Reviewed: 20 April 2024
Andrew
United KingdomFood and drinks pricey Double brandy £60
Man who showed me the room and helped me park was amazing thank you so much
Stayed in April 2024
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