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Letchworth Lane, Letchworth, SG6 3NP, United Kingdom
November 24, 2015
November 21, 2015
눉It can be a bit noisy, when weddings are on, but they all finish at midnight.
눇It was nice and clean, grounds are well kept. Has a gym attached to hotel, which is a bonus. It also has a swimming pool, this is free to guests. Overall stay good.
November 19, 2015
눉- Cleanliness in the bathrooms across the hotel was extremely poor - Food served at breakfast and lunch was stale/ extremely unappetising and left out in the open, nothing fresh - I'm sure the fly had a better lunch than us! - In general no offer of help from staff with baggage etc. (With the exception of Waseem.)
눇After booking a deluxe room and being shown to a standard room with two singles pushed together as a double and a filthy/ old bathroom and being shown several rooms of exactly the same poor standard I was booked in to a lovely executive room with brand new facilities/ 3 TV's/ living area and walk in wardrobe. This room (52) was fantastic and the service from the night porter Waseem even more so. Had this hotel been run by him I'm sure it would be of a far better standard!
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