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2 Lower Briggate, Leeds, LS1 4AE, United Kingdom
28 November 2015
눉After such a warm welcome it was such a shame that some staff lacked simple levels of engagement, One poor lady making my cocktails couldn't even manage a smile or made little effort to engage in my attempts at a conversation. One of the cleaning staff stared at me when I smiled at her. As a Duty Manger at a large International Airport and having travelled the world staying in many hotels over a 25 year period staff should at least understand the basics. A smile is all it takes!
눇A comfortable hotel, reasonably priced and a perfect location to explore Leeds. The hotel has been upgraded and the reception area and lounge/bar, restaurant is pleasant. The room we utilised was a little dated but perfectly acceptable. The toilet flush was broken but we managed to fix it. A warm welcome was experienced initially and a complimentary glass of wine was offered- a nice touch. Continental breakfast was ordered to the room after a decent night's sleep and the service was prompt and professional. I would stay here again.
26 November 2015
눇It was right in the heart of the town centre.
26 November 2015
눉The room and bathroom were not very clean, I was too busy to pick up at the time. The decorations etc were all very tired and the colour scheme was just about the worst I'd seen
눇A glass of wine on arrival!
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