Ashford Road, St Michaels, Ashford, Tenterden, TN30 6SP, United Kingdom
#8 of 12 hotels in Tenterden
Guests' ChoiceBased on 139 hotel reviews
8.2Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.2
Staff
9.4
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 16 April 2024
Graham
United KingdomNeeds to have a restaurant for an evening meal. Room a bit noisy
Breakfast was passable - a bit short on quantity.
Stayed in February 2024
Reviewed: 24 March 2024
Charlotte
United KingdomWhat an absolute beautiful stay. They couldn’t accommodate you more and go above me beyond. Jennifer at reception was amazing and helped make our friends birthday special
Stayed in March 2024
Reviewed: 18 March 2024
Maggie
United KingdomWas very hot and hard to turn rads down, but at least we weren't cold!
Usual choice of fried, but luckily porridge and also yoghurt and fruit and granola! Yum
Stayed in March 2024
Reviewed: 28 February 2024
Anthony
United KingdomThe heating system was unusually high in the lounge
Friendly and helpful staff all over the hotel. Nice breakfast and very quiet
Stayed in February 2024
Reviewed: 28 February 2024
Patricia
United KingdomIt was winter but the room was very warm and I slept with the window wide open! The only thing which was a bit of a shame was an scruffy porch which did not give the best impression and belied the quality of the hotel
Everything was better than I expected and was great value for money. There was no dinner available but I was helped with a take away which I could eat in the restaurant with great service provided. Breakfast was also excellent
Stayed in February 2024
Reviewed: 14 January 2024
Martin
United KingdomBar and restaurant was closed
drinks. And they laid a table for us to eat a takeaway as restaurant was closed
Stayed in January 2024
Reviewed: 18 October 2023
Barry
United KingdomOur room was very dated. Vehicle access quite tight and could be made easier.
Good breakfast dinner not available guest lounge fine and bar adequate. Parking fine and room access good. Hotel surrounds and garden attractive!
Stayed in October 2023
Reviewed: 5 July 2023
Anne
United KingdomWould have been nice if an evening meal was available
Lovely clean room, fantastic happy staff, great breakfast & service
Stayed in July 2023
Reviewed: 2 July 2023
Samantha
United KingdomWasn’t enough selection at breakfast if you didn’t want a cooked breakfast
Lovely location, amazingly large room and so clean. Bed was so comfortable, we both had an amazing nights sleep
Stayed in June 2023
Reviewed: 26 June 2023
John
United KingdomStaff helped send my phone back after I left it in my room. Very helpful
Stayed in May 2023
Reviewed: 15 June 2023
Rosemary
United KingdomRestaurant not open at night and a long walk from town. Bar closed at 10 so not possible to get a late drink or any food or snacks Nobody around after 10.30. No fridge in room to keep our own snacks or drinks . No iron or ironing board. Booked a room with a 4 poster bed and got just that- a bed with 4 posts - no drapes etc. Disappointing. It would have been nice to sit in the balcony window but couldn’t fit the desk chair and easy chair there.
Spotlessly clean. Lovely bathroom and view from the balcony window overlooking the garden. Pretty garden. Very friendly and efficient staff. Good breakfast.
Stayed in June 2023
Reviewed: 11 May 2023
Parkyn
United KingdomOnly complaint was the fried eggs at breakfast were undercooked. Not a problem. Next time will ask for easy over.
Lovely large room. Clean and comfortable. Helpful and friendly staff. Good breakfast.
Stayed in May 2023
Reviewed: 17 March 2023
Graham
United KingdomNo evening meal Reception hard to find, nobody at desk when I arrived.
Room Breakfast Lounge
Stayed in March 2023
Reviewed: 7 March 2023
Barry
United KingdomAll good, nothing to whinge about.....
very clean, very comfortable, excellent value for the money.
Stayed in March 2023
Reviewed: 2 March 2023
Parsons
United KingdomRooms and ensuite smaller than I expected .
Very good breakfast.
Stayed in February 2023
Reviewed: 27 February 2023
June
United KingdomOur surprise lunch for a family member, staff very helpful. Dietry needs catered for. Would have liked to have had a better dairy free butter. However i do appreciate food places are always looking to be updated on the subject. I am always happy to work with the chef to compromise with the menu. My family and i enjoyed our lunch dinner and breakfast. Made even more special by our waitress whose name we cannot remember. ( she wore pigtails). So helpful to our needs .
Stayed in February 2023
Reviewed: 9 February 2023
Chris
United KingdomShame the restaurant is open for evening dinner and would have like the hot water to be a little hotter.
Lovely place to stay. Very clean and comfortable room relaxed and quiet. Breakfast very good. Plenty of parking.Staff welcoming, friendly and polite. Ideal for when I am working of that way.
Stayed in February 2023
Reviewed: 1 February 2023
Janette
United KingdomNo hot water. Heating didn't work.
Clean, tidy and comfortable
Stayed in January 2023
Reviewed: 22 December 2022
Richard
United KingdomNot applicable
Good choice of breakfast options. Well prepared and presented
Stayed in December 2022
Reviewed: 26 October 2022
Ian
FranceBreakfast and price
Breakfast was not freshly cooked. Poached egg was rock hard, should not have left the kitchen. Bacon not fresh off the griddle, obviously a hotplate system
Stayed in October 2022
Reviewed: 8 September 2022
Jacqueline
United KingdomRoom was clean. Lovely breakfast, good quality. Staff helpful.
Stayed in September 2022
Reviewed: 26 August 2022
Lois
United KingdomOne of beds a little soft. no air con
looked nice. quite convenient car park
Stayed in August 2022
Reviewed: 25 August 2022
Teresa
United KingdomThe bed in our room seemed small for a double. Couldn’t turn off the radiator in the bathroom but this was only a problem because the weather was hot. The breakfast table was clean, but very sticky. The cups and plates etc, stuck to it.
Breakfast good. The staff who were serving and taking orders were really friendly. Room was clean and had everything we needed. It was fine for a couple of nights’ stay. Parking available. Location good. Close to the venue of the wedding we attended.
Stayed in August 2022
Reviewed: 1 August 2022
Suzanne
United KingdomShame the restaurant wasn't open for an evening meal but the lady on reception got us booked into the golf course restaurant next door so we could just walk next door
Room was well equipped including a fan which was very much appreciated! Staff very friendly and eager to help. Lovely garden to sit in with a drink from the bar
Stayed in July 2022
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