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Llyndir Lane, Rossett, Nr Chester, Rossett, LL12 0AY, United Kingdom
14 August 2016
14 August 2016
눉Rooms weren't cleaned very well. Moved our bed and there was loads of crumbs and dust under it. Also found a few hairs in the bathroom. Windows could definitely do with a clean both inside and out. Communal areas were lovely. Also walking area around the pool is really narrow. Staff were only ok. There was one or two friendly girls but that was it really. The 1st night we arrived we asked about getting food. There was a wedding on and we were told that they had 1st preference and when they had finished serving food up to them then we could order bar food which was 30-40mins. Not very nice especially when you paid alot of money for your stay and when you have a starving and tired 3year old. So we went to The lovely country pub up the road and got it there instead. Not very good service at all towards paying guests. Also when i booked the room i booked for double bed and a couch bed when we arrived we were given a twin room. When I asked about the cpuch bed they just said that they would put a fold up bed in. My daughter didn't like it as it was squashed in between a single bed and the wall. The only reason i would book this hotel again is simply for the location.
눇Stayed here for 4nights. location was beautiful. Only 10min drive to Chester and about 15 to Chester Zoo and the Cheshire Oaks Centre. Also set in a lovely little village which was only 5mins drive away. You could walk but not with young children. There are two Pubs in the village that we had out evening meals in. The Alyn was one, cant rememeber the other one. The food was amazing. Pool was lovely. My 3year old loved it. Lovely relaxing lounge to have your quiet drink in. The grounds are definitely the best for this hotel. My daughter loved running around. Rooms were average size. We did ask for a quiet room and was given one at the back. Loved our stay here.
14 August 2016
눉The communal areas of the hotel were a bit nicer than our room was - it was clean but could do with updating. The double bed was on the small side of double! The changing rooms for the pool/spa were a bit grubby and dated and could also do with a revamp. No toilet roll and old towels/dressing gowns left around the changing room.
눇Good location - very quiet setting and close to Chester. Nice choice of food for breakfast. Reception staff and breakfast staff friendly. Nice swimming pool and well equipped gym.
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