Water pressure of showers were terrible in the shared bathrooms and the shower in my room. And only had hot water which was boiling and I was barely able to shower.

Location was great

Stayed in April 2024

Room was very dirty. Bathroom walls, shower curtain and other surfaces were covered with mold. Springs of the bed were really painful and bed frames were squeaky. Room was infested by ants.

Very central location. Price was competitive.

Stayed in April 2024

No cold water! Only super hot. And the water pressure was too low.

It was well located, close to the center.

Stayed in April 2024

In the Annex rooms the beds are essentially hostel rooms. There is no kettle. The bathroom was bleak. Once we moved, the main hotel room had a kettle. Beds were only moderately better and bathroom was basic

The staff allowed a £15 upgrade as the Annex part of the Hotel is only one step up from a hostel

Stayed in March 2024

We paid extra for a private bathroom, but it was absolutely pointless. The shower did not work, and my son tried to use the shared shower, which also did not work. The bathroom was so small it was incredibly difficult to manoeuvre in, and the door did not shut properly. Given one bed was right next to the bathroom door, and there was no room to move in the bathroom without risking the door flying open, we decided against using the bathroom. I really would advise against the extra expense of a private bathroom as it is barely usable, and definitely do not have any expectations of being able to wash!

It was quiet, so I was able to sleep reasonably well without being disturbed by other guests or anyone outside, which was appreciated. The staff were pleasant.

Stayed in March 2024

Bed was very old mattress, saggy. Whole place very worn and in need of decoration.

Staff friendly and accommodating, let me leave my bags during the day after I checked out which saved my lugging them around town. Cheap for the location. Room clean and tidy.

Stayed in January 2024

Bathrooms were terrible. Small and the toilet and shower are in the same room. Gross.

Staff were excellent. Attentive and helpful.

Stayed in December 2023

Our room was situated in the basement, which was suitable for our purpose as we primarily needed a place to sleep after attending the New Year's party. However, it's worth noting that the property itself is quite old. Nothing fancy. It didn’t have a lift. It wasn’t as clean as it could have been.

The hotel offers a basic experience with minimal amenities in an aging property. However, its prime location stands out as a major advantage. Ideal for those seeking a no-frills stay close to key attractions like Piccadilly circus, Leicester square. The staff was lovely, very kind.

Stayed in January 2024

Bed wasn't comfortable. Very basic accommodation. Single room is tiny.

Good price, value for money. Good location. Friendly staff.

Stayed in December 2023

When we arrived it took 10 minutes for someone at the front desk to arrive to check us in. We were opening various doors saying “hello?” hoping we could find anyone. If you’re going to have an associate away from the desk for stretches of time, you should at least have a way to easily page them so they know. guest is at the desk. The room is a sad yellow and you could feel every spring in the mattress. It was nice that there was a sink in the room but the dripping sound it made after the faucet turned off was so untenable that and went on for so long that we never used it again. If you want something cheap, are going to be mostly out and about, and don’t mind a springy mattress, this will do, but you really do get what you pay for.

The location was good and it was very cheap.

Stayed in November 2023

Bedroom size , no soap or shampoo available, bedsheets probably not changed. Dust everywhere.

The hotel location

Stayed in November 2023

Bed mattress was cheap and uncomfortable. No glass for water. Not enough toilet paper. Staff were off hand.

No breafast in Annex

Stayed in October 2023

Everything was grubby. The mattress had these plastic buttons that kept digging in to me, making for a very uncomfortable night. The floor was wonky, only a few degrees, but enough to be disorienting. No beside light or table

Helpful staff, good location

Stayed in November 2023

hotel needs renovation, badly.

staff we're helpful

Stayed in October 2023

No mirror in the room. No table lamp neither. No socket next to the bed. It was also pretty cold, the heating wasn’t working. Shower in the shared bathroom was leaking in a few places.

Location is superb, everything you might need is around the corner. The bed was very comfortable.

Stayed in October 2023

The cleaning standard of the bed coverings was poor. The heater in the room was not working.

Stayed in October 2023

It was like sleeping in a prison cell

Stayed in September 2023

TV reception is poor, however they have free WIFI so you can connect and watch TV using your laptop if needed.

Clean bedding and towels. Excellent location

Stayed in October 2023

Problems with TV reception, however, they have free WIFI so was able to connect my laptop and watch TV that way.

For the price paid it was fine. The bedding and towels were very clean.

Stayed in October 2023

Room felt very dingy and gloomy and there was a strange smell. There was also someone smoking outside of the room which I found quite obnoxious.

Great location. Staff were all very friendly and helpful.

Stayed in October 2023

The most uncomfortable bed ever. It was like just coil springs with no padding on top.

Stayed in October 2023

Price

Location

Stayed in October 2023

I read all the negative reviews and was expecting something horrible. Actually, if you’ve ever been student in Paris/London or if you’ve been hiking in the mountains, the hotel is fine. It’s pretty much like a student accommodation or a guest house.

Stayed in October 2023

Perhaps a new coat of paint.

The Hotel was suitable for my needs, the bed linen was very clean, the rest of the hotel needs some love and attention. However, if you are looking for place to stay in a central location in London, it is very good value for money. If you want more, then you should pay more in another hotel. It is was it is for the price you pay. The staff was very helpful, we had a problem with one of our beds and they immediately changed our room without any fuss.

Stayed in September 2023