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The Mansion House, Luton, LU1 3TQ, United Kingdom
15 August 2016
눉It waz a very comfortable and lovely room. Nice showers and staff. What waz disappointing was the service. We ordered two club sandwiches which were ment to be served with chips. We said no club sandwich meals if there is fish n chips available and if there isn't then two club sandwiches. We recieved three club sandwiches n two chips. When we went in the lobby we asked for two coffee lates with some cakes or biscuits. After waiting for over half hour we were given just simple coffees no servings with it. Upon complaints they replaced one coffee also over half hour and again no servings with it. Then further 15-20 minutes some biscuits while me n my partner were done with drinks. Disappointing when the environment was so good and staff was friendly then the service should have been 5 Star aswell.
4 August 2016
눉Tea room service needs a bit of focus.
11 August 2016
눉There was a fire alarm that went off at 4am - an unexpected wake up call lol.
눇The staff couldn't have been more helpful, the grounds were kept beautiful and everything seemed to run efficiently - well done Luton hoo staff, you made our wedding night extra special :-)
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