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Watermillock, Watermillock, CA11 0JJ, United Kingdom
15 August 2016
14 August 2016
눉Maybe the property is 4 stars but the staff and facilities are 3 stars. Towels and bathrobes need to be changed to new one as they were discoloring and nearly falling apart , could tell very old towels. We asked for runny soldier's eggs for breakfast as this is on the menu and we waited for 40minutes, and got hard boiled eggs! so they tried again waited another 30minutes, but unfortunately we had an appointment and had to leave. so we missed breakfast all together. The staff never apologised. Fire alarm sounded at 1:40am for 10 seconds in our room, and we weren't given any information about it or apologies. One night, we were having a relaxing bath and the member of staff unlocked our room at 10pm ish and came in asking if we were in and if we wanted a turn down. We have never heard about turn down before and this wasn't explained to us upon check in, so we found out by this member of staff almost catching us in the bath.
눇The gardens and views. The building and the dinner. Some of the staff were really nice.
14 August 2016
눉Food & drink was overpriced & you could not have a bar meal after 6pm so only option was to have room service or evening meal with the main course costing £23 per head, not including a drink.
눇Location of hotel & grounds are excellent
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