101 Portland Street, Manchester, M1 6DF, United Kingdom
#63 of 110 hotels in Manchester
Guests' ChoiceBased on 4334 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Jorge
United KingdomA few faults in the room eg some lights didn’t work and could hear people outside very clear through the walls which woke us up a couple of times
Good location bed was very comfy and room nice and spacious
Stayed in March 2024
Reviewed: 16 April 2024
Paul
United KingdomBathroom was very cold but that's pretty much the only negative I could think of.
Really nice spacious room. Even though smack bang in the centre of town it wasn't noisy at night. Didn't use the bar but it looked like a nice relaxing space with good drinks selection. Staff all very friendly and helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Kieron
United KingdomNothing
Location, room was very good and breakfast was good. Staff very helpful and polite and nothing a problem
Stayed in April 2024
Reviewed: 13 April 2024
Jane
United KingdomTomatoes would have been nice at breakfast.
Breakfast good. Location central very good. I liked the free magazines in the entrance foyer. Our room was spacious and comfortable and given it’s location was quiet. We liked the individual coffee made for us at breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Leo
United KingdomToo much grey in the decor…very muted rooms!!!
Spacious rooms plus central location and a proper bath!
Stayed in April 2024
Reviewed: 12 April 2024
Kim
United KingdomSome aspects of the property you can tell this is an old building however understandable
Location of the property was very convenient for the purpose of my stay at excellent value for money. The bar area is very stylish and a relaxed environment.
Stayed in April 2024
Reviewed: 8 April 2024
Colin
United KingdomThe room was tired with the floor and sofa looking worn an the curtains stained. The bed though comfortable also looked well used which detracted from an otherwise excellent room.
We liked the room size and the complimentary fridge content
Stayed in April 2024
Reviewed: 4 April 2024
Shona
United KingdomNothing, this is how hotels should be. Only tiny point, breakfast could have been hotter.
Staff very welcoming and helpful. Most comfortable hotel bed ever!
Stayed in March 2024
Reviewed: 3 April 2024
Michael
United KingdomThe breakfast was excellent, plenty of choice. Room was clean and comfortable and the hotel was ideally situated for a 10 minute walk to the train station and much closer to the shops.
Stayed in April 2024
Reviewed: 2 April 2024
Gary
United KingdomN/A
Lovely quiet atmosphere
Stayed in April 2024
Reviewed: 31 March 2024
Sapan
IraqNot provided water
All good
Stayed in March 2024
Reviewed: 29 March 2024
Patricia
United KingdomThe staff on reception were very helpful. Excellent view of the city from our 4th floor window
Stayed in March 2024
Reviewed: 26 March 2024
Kevin
United KingdomNothing
The large room we were given and the morning breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Colin
United KingdomNothing
Good location clean and just what was required
Stayed in March 2024
Reviewed: 21 March 2024
Michaela
United KingdomThe spy hole and heated space on the mirror were for someone at least six foot tall. The key card kept losing the door access, on Tuesday night it was very loud outside until quite late, lucky I had earplugs so managed to block it out, the next night was quieter and I am aware it is a city which I am not used to.
The area was good, the staff were nice and the breakfast was great. The breakfast staff in particular were lovely and very friendly and welcoming ☺️
Stayed in March 2024
Reviewed: 20 March 2024
Nigel
United KingdomNo toiletries in the bathroom
Great location
Stayed in March 2024
Reviewed: 20 March 2024
Jeanette
United KingdomNothing
Great location, very quiet-you would not know you were in the centre of Manchester. Nice decor with friendly staff.
Stayed in March 2024
Reviewed: 19 March 2024
Orlaith
IrelandThe breakfast was included with the room.
Stayed in February 2024
Reviewed: 19 March 2024
Flowerpuff
United KingdomLocation and staff both excellent
Stayed in March 2024
Reviewed: 18 March 2024
Julie
United KingdomFriendly helpful staff Very clean comfy room
Stayed in March 2024
Reviewed: 17 March 2024
Mark
United KingdomWebsite said white linen toiletries. But these have recently changed. The alternatives are a cheap replacement
Location. Good large towels and bath robes
Stayed in March 2024
Reviewed: 14 March 2024
Becky
United KingdomShower did not drain.
Location and the comfy beds.
Stayed in March 2024
Reviewed: 13 March 2024
Graeme
United KingdomBed a bit too soft
Location
Stayed in March 2024
Reviewed: 13 March 2024
Rianna
United KingdomBeautiful large room to a high spec.
Stayed in March 2024
Bonn, Germany
Arequipa, Peru
Jeseník, Czech Republic
Les Orres, France
Newton, USA
Rishīkesh, India
Gulfport, USA
Nanaimo, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content