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Kenmore, Aberfeldy, Kenmore, PH15 2HN, United Kingdom
24 April 2016
6 October 2015
눉I mean this entirely as constructive criticism. I really enjoyed my time and I will be back in the future but just some small notes. I had intended on filling out your review card but I was pushed for time. Cleanliness, there was cobwebs hanging from both the bedroom and bathroom. Large cobwebs which looked like they had been there a while. Both spiders nicely nestled in their homes. The corners of the apartment were dusty, circular stains on the couches, black marks on the bed clothes etc. I felt attention to detail could have been greater. Quality of service, I noticed some staff were far more attentive to the needs of the customer than others. For example, our dinner took over 1hr 30mins to arrive. When it did one lamb had to be sent back as it was too rare. The complimentary wine did not arrive and after the meal we had to ask more than once for the wine. The barman did resolve this but at that time between the meal and service we had formed opinions. Again, I don't mean this in a critical manner. These are just small things which could be improved upon to make a persons experience better.
눇I loved the setting and it was helped by the very nice weather. Very beautiful scenery. The surrounding gardens were well kept and well maintained.
4 August 2015
눇The cleanliness and comfort of the accomodation. The location. The peace and tranquility but also plenty to do.
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