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Reviews of Malmaison Dundee 4 stars

The Former Tay Hotel, 28-42 Whitehall Crescent, Dundee, DD1 4AY, United Kingdom

#11 of 22 hotels in Dundee

Guests' Choice

Review score

Based on 2745 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Very good stay will repeat !
    • Business trip
    • Group
    • Cosy Double Room
    • Stayed 1 night

    No complaints at all

    Good location and brekfast

    Stayed in January 2024

  • Reviewed: 23 April 2024

    8.0
    Overall good- but pints size drinks would have been better
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are very dark

    Location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Had a lovely wedding anniversary weekend
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Felt the room was a bit small. Only 1 seat to sit on.

    Bar and Restaurant lovely. Staff in all areas were excellent.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    A lovely venue
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was a little bit too small, only one chair.

    The hotel was great, food good as well.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The view of a large scaffold blocking my window

    The decor, bar area, staff

    Stayed in March 2024

  • Reviewed: 17 April 2024

    9.0
    Upgrade to a superior suite - you won't be disappointed!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The only thing was the shower pressure! It all looks very impressive in the bathroom but we felt the power of the shower was lacking. A minor thing though.

    What a gorgeous hotel, never stayed at a Malmaison before, but we were very impressed and it was soooo dog friendly! We upgraded to a superior suite, and our little dog had a bed, treats, bowl etc. left out for him, really thoughtful. The bed was huge and so comfortable and we made good use of the whole suite including the bath which was pretty much in the middle of the hallway. We only stayed for the one night but would stay for longer and felt it was amazing value for money.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    £25 seems like quite a high price for the dog staying for one night.

    The staff were extremely welcoming and very helpful. The room was comfortable. We'll definitely be back.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Parking was an issue
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one bath towel and one hand towel

    Comfy bed

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't get children in the bar after 8pm.

    Beds were comfy great breakfast.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location and comfort

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Lovely - good location great breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Felt the hotel was a bit tired and not as luxurious as previous Malmaison we have stayed at. No parking for hotel but was very close by which could be topped up by phone app.

    Lovely overnight stay. Great location within walking distance of all shopping/visitor attractions. Staff very friendly (special mention to the two girls at breakfast) Breakfast was fab - thought a bit pricey but the deal gave us a free cocktail in the bar so it ended up being great value! (The cocktails were delicious!) Great view from our room (despite the construction works!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of car park, or knowledge of unloading Bay.

    Very friendly staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Overall we had a great time and enjoyed our stay at Malmaison.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I don't understand why there are no toilet brushes in the bathrooms of Scottish hotel rooms.

    Great central location and nice comfortable rooms. Great beds.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    More control over temperature of room. Coat hooks in room. Storage was minimal, need more.

    Excellent location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Short overnight stay , great value for money . We will definitely return
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The biscuits 😂

    Large comfortable rooms and beds , modern bathroom , very clean . Dog friendly . Friendly attentive staff that are credit to the hotel

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Great weekend away
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very pleasant stay, brilliant breakfast and super comfy room

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    OK
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Squeaky floors kept us awake room 209 Expensive breakfast £21 Staff not that helpful. Phoned day before with a medical issue and woman on phone not very friendly. Also messaged the property day before but received no reply.

    Nice bathroom

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night

    coffee machine in the breakfast room - hate them! no dramas, could just be much better

    room was great, bed exceptional! great shower, breakfast was very good

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Fantastic location and very good value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Some of the tiles have either come or broken on the shower floor and I feel that the hotel is becoming a little tired. I feel it could do with some maintenance - especially painting of woodwork etc.

    I had a lovely stay at this hotel and feel it is very good value for money.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Comfortable and relaxing.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Why oh why can’t hotels not provide 2 seats in their rooms. The one we had was an uncomfortable office chair. That aside the hotel was good.

    Lovely old building refurbished to a high standard. Good sized rooms with all facilities. The location was spot on right in the city centre. You could see the Discovery and the V & A museum from our room window, both a 5 minute walk away. Breakfast was great, not quite so keen on a la carte menu, more to do with our taste than the standard of the food. Staff very friendly and could not do enough for you.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Very helpful & friendly staff. A great location and comfortable room. Quiet for a town centre location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location is fantastic. Opposite the V&A and the train station.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Excellent value stay for couples get away
    • Leisure trip
    • Couple
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable and warm rooms. Nice shower, great location

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cosy Double Room
    • Stayed 1 night
    • Submitted via mobile

    weather ,but no complaints Uther wise ,all good

    everything was near by ,good places to eat and drink nice things to look at ,nice walk along the front ,friendly place

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Great location, friendly staff.
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night

    Everything was generally fine, we arrived when the weather was cold, windy and rainy. I understand that it is an old building with big windows, but the corner seat that we sat in for dinner was a little cold/draughty. Distracting from an otherwise lovely dinner.

    Dinner was excellent, breakfast was also very good, with a typical wide selection of items. Staff were friendly and helpful. Location was very convenient for Dundee City Centre, train station and V&A museum.

    Stayed in March 2024

Showing 1 – 25

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