Tv did not work with remote / very hot in corridors

Room was nice

Stayed in April 2024

The heating in the corridor was very hot.

Stayed in April 2024

Crockery at breakfast had a gritty feel and some had visible debris, dishwashing not very good. Coffee from machine mediocre at best

Comfortable room and good choiuce for breakfast

Stayed in April 2024

Not sure I liked the wallpaper in the room! A few things were not topped up . Also I thought the price of staying there was pretty expensive for one night.

It was very clean and well laid out. Breakfast was very good.

Stayed in April 2024

Breakfast wasn't the best but edible.

Location was perfect, right next to the train station. Just stayed for one night as going to a gig at the AO Arena which was only a 15 minute walk. Had the best sleep, bed was super comfy and never had such good black out curtains!

Stayed in April 2024

Corridors were roasting hot couldn’t get out of them quicker. Would have been nice to be able to open a window in bedroom. Room was tired 509 looking but I think price reflected this.

Bar was amazing, breakfast was good

Stayed in April 2024

The swing door into the shower is very awkward!

Breakfast in my room was lovely esp the yoghurt and granola with compote. I had exactly the same corner suite as last time and it was perfect

Stayed in April 2024

Nothing not to like.

Nothing to say clean comfortable good staff breakfast and room good

Stayed in April 2024

The location

Stayed in February 2024

Room was on 5th floor and was quite warm so had to open the window, there was quite a bit of noise from the street below, sirens etc.

Breakfast was good. Location was fantastic. Had a nightcap in the bar which was lovely, staff really helpful/friendly.

Stayed in April 2024

Nothing...have stayed multiple times and will be back again!

Large comfortable room and super comfortable beds - you can always guarantee a good night sleep at a Malmaison! Great in room facilities and fantastic breakfast options. Ideally located opposite Picadilly station

Stayed in January 2024

All was OK.

For once, compared to other Malmaison hotel we have stayed in, the lighting in the room was very good for my wife to do her hair and make up etc.

Stayed in April 2024

N/A

Location and great Mal standard

Stayed in March 2024

Extras were added to our room that we didn’t order We didn’t have to pay but it was a bit annoying that this happened

Central location Good value Quiet Good breakfast

Stayed in April 2024

Bath tub was getting blocked

Great location

Stayed in April 2024

Our room didn’t have the best view, sadly. It overlooked a vacant plot at the side of the hotel. Not that this impacted our stay in any way, but it wasn’t the nicest view.

The hotel is beautifully decorated, the room we stayed in was quirky. The reception and bar/grill area have a feel dark, luxe ambiance which is really relaxing. Location wise, the hotel is a stones throw from Piccadilly station, and a ten minute walk to the shops. Despite being central, surprisingly quiet!

Stayed in April 2024

Breakfast.

Location.

Stayed in March 2024

Liked it all...

I managed to have a very comfortable nights rest, and as I suffer from extreme cold hands / feet, this was a bonus. The heating worked properly. Enjoyed my breakfast in a relaxed manner. No rush and staff very welcoming.

Stayed in April 2024

Cooked breakfast was poor and bar prices were very high

Comfortable room and staff courtesy

Stayed in March 2024

Coffee machine was broken and the extra milk requested wasnt there. Bed was very hard and pillows no firmness at all - maybe a preference, but made it difficult to sleep.

Excellent location and well decorated room

Stayed in March 2024

Location good for train but not in the best part of town

Excellent breakfast. Rooms quirky and comfortable

Stayed in March 2024

Lovely decor

Stayed in March 2024

i have been to this bar before....some 4 or 5 years ago. The staff attitude has changed a bit. For example, one of the male staff with blond hair behind the bar was, I would say, had an expression of grumpiness - and wasnt very inspiring to me when I asked for another drink. Perhaps his face had just been botoxed and this explained the lack of expression. None of the staff even bothered to ask me at any time what kind of rum I wanted. They had 3 times to ask over the period of the night..... I was asked this previously at this bar a few years ago and at many many other bars including the Hiltons. Its a pretty standard request for that kind of cocktail but the staff at this bar didnt bother. The bar wasnt even busy so no excuse. Also, when I sat at the bar, there was no written drinks menu or anything and all the beer taps and beers bottles were out of view. I feel a bit of an idiot chanting "what kind of beers do you have". I also heard another customer asking about low alcoholic beer and a "too and from" about what beers they had. Sigh.....

I liked the room

Stayed in March 2024

We only stayed one night .

Everything about our stay was excellent - location, friendly staff, rooms, free drinks on arrival & great breakfast.

Stayed in March 2024