4-5 St Peters Grove, York, YO30 6AQ, United Kingdom
#17 of 104 hotels in York
Guests' ChoiceBased on 2263 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.7
Value for money
8.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Antony
United KingdomFantastic little place in a quiet location a good 10 minutes walk to York centre, plenty of buses too, staff above and beyond
Stayed in April 2024
Reviewed: April 16, 2024
David
United KingdomRoom was a bit too warm for us (personal preference I know) but couldn't turn radiator off.
Room was very clean and nicely decorated. Balcony was great in the morning. Bar was cosy and convenient after a long day walking. Breakfast was good. Hotel is a nice walk from the city walls and tucked away in a quiet location. Would definitely stay there again.
Stayed in April 2024
Reviewed: April 16, 2024
Rush
United KingdomA lift to help with carrying luggage up several flights of stairs would be helpful.
Friendly, quirky, quality hotel. Resident cat was a welcome addition.
Stayed in February 2024
Reviewed: April 15, 2024
Emily
United KingdomThere was nothing we didn’t like. The room was great, the hotel bar was great and the staff were great.
Everything! The hotel was really lovely inside, so quirky and incredible decor! We were upgraded to a suite for my birthday and it was wonderful. The bathroom was really great with a massive rainfall shower which we loved. The bed was really comfortable and a great size. I absolutely loved the hotel and will definitely make the effort to go back.
Stayed in April 2024
Reviewed: April 14, 2024
Mitchell
United KingdomThe breakfast was lovely and served fast.
Stayed in April 2024
Reviewed: April 14, 2024
Graham
United KingdomEverything about the stay was exceptional!!!
Stayed in March 2024
Reviewed: April 14, 2024
César
United KingdomAll of it, especiallyblocation and decor
Stayed in March 2024
Reviewed: April 13, 2024
Victoria
United KingdomBeautiful decor and clean. Great quiet location.
Stayed in April 2024
Reviewed: April 12, 2024
Lorraine
United KingdomN/A
Great location. Beautiful decor. Lovely friendly staff. Easy walk from the train station.
Stayed in April 2024
Reviewed: April 12, 2024
Paige
United KingdomNothing! It was perfect
Amazing interior, beautiful in every room you went in! Staff were so pleasant and upgraded me and my girlfriend to the Yorkie suite! And it was beautiful!
Stayed in April 2024
Reviewed: April 11, 2024
Harley
United KingdomHonestly loved everything my one note is I didn’t know how to turn the towel warmer on but that’s highly likely my fault
Full of character! Only a 5-10 min walk to the city centre (we used the scooters around the corner speedy)
Stayed in March 2024
Reviewed: April 11, 2024
Hannah
United KingdomRooms could do with a little sound proofing as the people who stayed next door had their TV on all night long and I could hear it word for word. But apart from that I have no faults.
We loved our stay at clementines. Was a short walk to York from the hotel which was lovely in the sunshine but not when you get soaked by the rain. But the shower soon warms you up which was amazinnng!! Great atmosphere we loved the hotel in general the hallways and the bar area/breakfast area were beautifully decorated. Also the bonus of Teddy the cat made missing our two boys at home a lot easier! Would definitely stay here again!
Stayed in April 2024
Reviewed: April 10, 2024
Samantha
United KingdomThere was so much to look at with all the features. So much attention to detail, incredible!
Stayed in April 2024
Reviewed: April 10, 2024
Anstasios
GreeceStaying at Clementines Town Hotel in York was an absolute delight! The location was perfect, the room was beautifully decorated, and the staff was incredibly friendly. From start to finish, our experience was fantastic. Highly recommend! Additionally, this was our second stay at Clementines Town Hotel, and it was just as wonderful as the first time. Consistency in excellence truly speaks volumes about the quality of this establishment. Can't wait to return again! Tasos & Vicky
Stayed in April 2024
Reviewed: April 10, 2024
Matt
United KingdomNothing.
The bed, the hot tub, the room, the location, the bar, the dining room.... everything!! Oh and the resident cat! Will be back!
Stayed in April 2024
Reviewed: April 9, 2024
Liz
United KingdomNothing
Breakfast was delicious. Staff were very attentive
Stayed in April 2024
Reviewed: April 9, 2024
Danielle
United KingdomFound bedroom/bathroom slightly too hot.
Loved the building and overall design, decoration, furniture & furnishings.
Stayed in April 2024
Reviewed: April 9, 2024
Alice
United KingdomCar parking is a little bit expensive - but encourages travel by train which is good. (Weren’t able to on this trip!)
The building is lovely, the decor is stunning. Full opulent maximalist! The young man who checked us in was very helpful and friendly, and all of the staff asked us how we were and what we had planned for our stay. Breakfast was delicious and lots of different options. And the resident cat was an added bonus 😍
Stayed in April 2024
Reviewed: April 9, 2024
Emma
United KingdomNothing we didn't like
Everything
Stayed in April 2024
Reviewed: April 8, 2024
Zoe
United KingdomNothing
Great decor, good breakfast, friendly and helpful staff.
Stayed in April 2024
Reviewed: April 4, 2024
Adele
United KingdomNothing!!!
4th time here and we are coming back soon!!! Amazing attention to detail from start to finish
Stayed in January 2024
Reviewed: April 1, 2024
Neil
United KingdomIf it was a different day that we stayed parking may have been an issue, but as we stayed on a Saturday, the street parking was fine.
The room was amazing (Rowntree Sweet). The location was perfect, just a short 15min walk to the centre of York.
Stayed in March 2024
Reviewed: March 31, 2024
Zoe
United KingdomThe staff were lovely and very helpful room was perfect
Stayed in March 2024
Reviewed: March 31, 2024
Alex
United KingdomParking
The decoration and style was amazing
Stayed in March 2024
Interlaken, Switzerland
Verbania, Italy
Heywood, UK
Pollonia, Greece
Fargo, USA
Revelstoke, Canada
Vienna, Austria
Mindarie, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content