Moor Road, Morley Nr Derby, Derby, DE7 6DL, United Kingdom
#16 of 27 hotels in Derby
Guests' ChoiceBased on 1398 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.8
Value for money
7.5
Free WiFi
8.1
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End of dialog contentReviewed: 22 April 2024
Hannah
United KingdomOk the whole the stay was very good and I would stop again however at dinner I had to request for water a further 3 times after originally being asked if I wanted some ( said yes) but then it never came until mid way through the main course ( I had a starter). I also had to ask for mayonnaise for the main twice. When asked if they were understaffed the answer was no just that a lot of people turned up who hadn’t booked so they weren’t expecting them. We could see the waitress moving quickly to help others who also clearly had issues with drinks orders. The food was excellent and arrived in good time. The issue with drinks however did drop the score down.
The history of the property and the setting. Food was excellent!
Stayed in April 2024
Reviewed: 21 April 2024
Meredith
United KingdomMy room was cold and hard to get warm with the little radiator. The room was quite dated.
Stayed in April 2024
Reviewed: 14 April 2024
Natasha
United KingdomLengthy walk to room
Everything else
Stayed in April 2024
Reviewed: 13 April 2024
Richard
United KingdomUpdate pool area itself. Keep large groups apart in dining room
Breakfast was very good. Great selection
Stayed in March 2024
Reviewed: 12 April 2024
Shamoon
Germany- No salami (only Pork available) not good for international recognised Hotels.
- Very nice scenery - Comfy and large rooms - Good breakfast - Good facilities
Stayed in April 2024
Reviewed: 11 April 2024
Louise
United KingdomWe had a problem with music , my partner had to go down to reception at 1am as we couldn't get to sleep for it . Turns out it was in reception. Luke turned it down for us so was all quiet then
Location is nice and quiet , well maintained landscape and hotel. Breakfast had a great choice of items and staff friendly and efficient
Stayed in April 2024
Reviewed: 9 April 2024
James
United KingdomLong walk from room to main hotel. Family rooms at far side of hotel complex.
Great location, fabulous food.
Stayed in April 2024
Reviewed: 8 April 2024
Jayasingha
United KingdomGreat food, friendly staff, nice spa, welcoming bar, stunning gardens, room and bathroom fine but not exceptional
Stayed in April 2024
Reviewed: 8 April 2024
Eugene
United KingdomEvening dinner- waiting time for us and two other families (our friends) was two hours. The food quality - space for improvement. Stake - (3 and 1/2) from 5. The mush-potato arrived completely cold. Other dishes - it's ok for fish and chips shop in Dagenham, but not for this level - top of the range hotel with amazing history and surroundings.
The cleanliness was the key, all surroundings are very well looked after. Amazing hotel history. Stylish hotel, amazing territory.
Stayed in March 2024
Reviewed: 7 April 2024
Nicola
United KingdomThere’s lack of bar facilities. There’s Tempo bar during the day which was ok but limited drinks menu. The Cast Iron bar had a better drinks menu but was small, service was slow. Cast Iron restaurant had a good menu but there simply weren’t enough waiting staff. Service took a long time and then a service charge was automatically added to the bill. There was not enough staff in the restaurant so it was not the staff’s fault.
Beautiful old buildings, in a lovely countryside setting. The grounds were absolutely stunning. Room was clean and provided everything for the stay. There was even an iron and ironing board.
Stayed in April 2024
Reviewed: 4 April 2024
Chris
United KingdomService could have been a little better at breakfast. Plates weren't cleared and food ran out very quickly, Hot chocolate wouldn't work in the machine. But this didn't negatively impact our stay.
The reception staff and the restaurant staff very all very friendly. The hotel has great facilities. The hotel and surrounding area is beautiful. Food was fantastic. For the price, the hotel exceeded my expectations.
Stayed in April 2024
Reviewed: 2 April 2024
Sonal
United KingdomBar staff incredibly rude on one occasion.
Stayed in March 2024
Reviewed: 30 March 2024
Jane
United KingdomThe receptionist was friendly and informative, so great welcome. The building is maintained, clean and tidy. The staff was really happy ( shows good management) beautiful location. I brought my teenage daughters who enjoyed the facilities. I have a daughter at Uni in Derby so will definitely be looking at staying again.
Stayed in March 2024
Reviewed: 28 March 2024
Steven
United KingdomNothing
Beautiful location and property
Stayed in March 2024
Reviewed: 24 March 2024
Rhys
United KingdomDated bedroom and expensive restaurant
The grounds were beautiful
Stayed in March 2024
Reviewed: 21 March 2024
Gareth
JamaicaNothing
Location, facilities and staff was of excellent quality
Stayed in March 2024
Reviewed: 17 March 2024
H
United KingdomThe restaurant
Pool and spa access
Stayed in February 2024
Reviewed: 12 March 2024
Debbie
United KingdomThe shower in the room was slow and not very powerful, it was a shower over the bath and was rather narrow ( I kept banging my arm on the wall when washing my hair). The spa facilities had rules about under 16's not being allowed in the sauna, steam room or jacuzzi, yet there were always children in them and occasionally staff would ask them to get out but only if they were passing.
Beautiful grounds and buildings, plenty of parking. The pool/ spa area was lovely but small and got over crowded. Staff were really friendly and helpful. Breakfast was fantastic. Rooms were lovely and had everything, including a fan, an ironing board and iron.
Stayed in March 2024
Reviewed: 11 March 2024
Freddy
United StatesBeds not the most comfortable. Asked for a room with a nice view which we got but we were put next to a family with young children that kept us up and then woke us up extremely early.
Breakfast great, facilities great.
Stayed in March 2024
Reviewed: 7 March 2024
Raja
United Kingdomvery nice place
Stayed in March 2024
Reviewed: 6 March 2024
Colleen
United KingdomThe breakfast was good
Stayed in March 2024
Reviewed: 4 March 2024
Susain
United KingdomThe service was poor and slow for lunch. We waited 20 minutes after ordering drinks and food for the waiter to come and say they ran out the wine we picked and gave us alternatives and then waited another 5 minutes for the same waiter to come and say they ran out the peach spritz!! We had to order another drink which took time and overall was not happy! We even paid service charge for what reason? The food was great for lunch but slow service, the receptionist also accused of not paying for bottles of Prosecco which we didn’t even order and in the end apologised as it was a mistake from their end. We also went for dinner in which the service was slow in terms of getting us water and no ice for the bottle of wine! Luckily a lady with brunette hair took charge and gave us a pleasant service! She was absolutely made up for the poor service at the start. The food was great and pricey but worth coming!
Everything about the place was beautiful and well kept! The family room we chose was spacious and convenient, the facilities such as swimming pool, sauna, jacuzzi, and steam room was amazing! We also went for lunch and dinner where the food was great but limited in selection same with high end breakfast! We feel so relaxed and happy!
Stayed in March 2024
Reviewed: 4 March 2024
Alan
United KingdomDidn’t have a lift.
Facilities and ghosts!
Stayed in March 2024
Reviewed: 4 March 2024
Blake
United KingdomN/a
Location Staff Breakfast Pool
Stayed in March 2024
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