Maxstoke Lane, Bickenhill, CV7 7HR, United Kingdom
#11 of 16 hotels in Bickenhill
Guests' ChoiceBased on 1238 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
7.4
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2024
Trevor
United KingdomBathroom a little dated
Roon
Stayed in March 2024
Reviewed: 26 March 2024
Rob
United KingdomThere was an issue with a meal on the first night of our stay. The lift was not always availible.
The staff were fantastic nothing was to much trouble.
Stayed in March 2024
Reviewed: 25 March 2024
Simon
United KingdomLocation and comfort after a long day. Superb breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Lenka
SlovakiaA bit outdated
Love the location and surroundings
Stayed in March 2024
Reviewed: 24 March 2024
David
United KingdomShower in room 310 - kept turning itself down and from a nice flow to a dribble kept having to mess about with controls which in turn gave me a cold shower every time i needed to mess with it! Rooms a bit dated now.
Nice comfy bed, quiet and nice bar and restaurant staff friendly and helpful
Stayed in March 2024
Reviewed: 23 March 2024
Wendy
United Kingdom*Shower was poor, no water pressure *Small table in the room was about to collapse. *Thin quilt. *We ate in the hotel restaurant… refund on one of our meals due to plate full of fat… not hard to rest a burger once cooked! Manager apologetic.
Nice room over looking golf course, saw the Deer. Breakfast was really good.
Stayed in March 2024
Reviewed: 21 March 2024
Emily
United KingdomIt was very good other than the bsr stock was low with certain drinks.
It was in a great location
Stayed in March 2024
Reviewed: 21 March 2024
Hollie
United KingdomThe spa is very basic, wouldn’t visit it as a ‘spa trip’ as you’d be disappointed. More like public swimming pool with a shed sauna and hot tub on timer. The hotel is very dated but the beds were very comfortable. The restaurant js good but expensive for what it is.
The location was lovely, the staff were great and couldn’t do enough for you and the food was good too. Great options at breakfast they have everything. The bed was super comfy! And was only 10 mins from the NEC so that was great.
Stayed in March 2024
Reviewed: 20 March 2024
Peter
United KingdomThe hotel was a little tired and rooms were rather dated. A bit overpriced for what it was. A very pleasant stay though.
The welcome and friendliness of the staff could not have been better.
Stayed in March 2024
Reviewed: 19 March 2024
F
United KingdomCheck out, fact that you needed to speak with reception, no box to drop key card like in Radisson blue.
Did not book breakfast
Stayed in March 2024
Reviewed: 19 March 2024
David
United KingdomOn Booking.com, it advertised the pool was open until 10pm, but it was only open until 9pm
The food was lovely and the swimming pool area was nice
Stayed in March 2024
Reviewed: 17 March 2024
Michael
United KingdomLovely hotel and nice grounds, quiet and clean
Stayed in March 2024
Reviewed: 17 March 2024
Sarah
United KingdomRoom needs a bit of TLC. Particularly the bathroom.
Lovely.
Stayed in March 2024
Reviewed: 16 March 2024
Raj
United KingdomLift not working, dated rooms need an uplift
Beautiful grounds
Stayed in March 2024
Reviewed: 14 March 2024
Julia
United KingdomVery dated.
Comfy bed. Friendly staff. Good breakfast.
Stayed in March 2024
Reviewed: 14 March 2024
Debbie
United KingdomThe lift was broken and we were on the 3rd floor. I have a heart condition so it wasn't ideal. At breakfast the coffee machines were either limited menu or being attended too.
The room was lovley and clean.Staff were great. Food was lovely especially the a la carte evening dinner. The leisure facilities were great too.
Stayed in March 2024
Reviewed: 13 March 2024
Carmel
United KingdomSlightly dated but didn’t affect the stay at all
Natural surroundings, plenty of space and very comfortable large room
Stayed in March 2024
Reviewed: 12 March 2024
Allison
United KingdomMISSING HAIRDRYER
Breakfast was amazing. LOVED THE CHOICE
Stayed in March 2024
Reviewed: 11 March 2024
Melissa
United KingdomThe only thing I didn’t like was that I found the pillows very uncomfortably.
Amazing location, beautiful place and friendly staff 😁
Stayed in March 2024
Reviewed: 11 March 2024
Gareth
United KingdomRoom and furniture needed upgrading
Location Comfort Staff were helpful
Stayed in March 2024
Reviewed: 7 March 2024
Mujo
United Arab EmiratesThe al a carte menu wasnt great, didnt have many options and had to pay additional money for certain things. Possibly they could make some changes to menu to improve it. Loved the cheesecake for dessert, probably the best thing from the menu.
Really nice and accommodating staff. I booked the room last minute for my boyfriends birthday and asked them if they can do anything to the room and they had put some sweets on a plate with a happy birthday message and a card which i thought was very sweet considering i only booked it on the day. The breakfast buffet was very nice and had a lot of options.
Stayed in March 2024
Reviewed: 4 March 2024
David
United KingdomAs a Marriott Rewards member it was disappointing not to get any points as the hotel is no longer part of Marriott. The bed was less comfortable than usual
We have been here many times and know what it is like.
Stayed in March 2024
Reviewed: 3 March 2024
Kelly
United KingdomNothing
Excellent comfort, service, will come back and recommend to others. Thank you
Stayed in March 2024
Reviewed: 27 February 2024
Philip
United KingdomShower would be better if it had a flexible hose as well as the fixed head Fridge in room did not work.
breakfast - good, only suggested improvement would be bread rolls to eat with cold meats and cheese. Also thin slices of cheese instead of a lump of cheese. Room - very good
Stayed in February 2024
Fort Lauderdale, USA
Vienna, Austria
Santiago, Chile
Kingston, USA
Anost, France
Escosse, France
Carini, Italy
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content