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36-50 High Street, St Mary Cray, Orpington , Bromley, BR5 3NJ, United Kingdom
24 November 2015
23 November 2015
눉It would appear that this hotel takes DSS clients
23 November 2015
눉We Booked a room at the Mary Rose Inn Hotel, and arrived having booked a superior twin bedded room. We got off to a bad start when the receptionist, who was serving at the bar, told us to wait. She then came over to the reception desk and said "what do you want". We requested the room we had booked and she gave us a key. We were then told that the full English breakfast we had booked was no longer available, but we could have a box with something to eat for £5, needless to say we said no thank you. As we went through the hotel we could see that the place was filthy, and obviously had not been cleaned properly for months. The room we were given had a double bed and was no where near superior. We went back to reception and were given room 7, and she did say sorry that she had not checked properly. We got to the booked room and found it was filthy. The bath and wash basin had not been cleaned for weeks and the taps were filthy. There was a hole in the ceiling and the paper was hanging off. All the pipework was also covered in dirt. In the bedroom the curtains were torn and only half attached to the rail. When we got up in the morning my partner's quilt was open at the bottom and all the stuffing was coming out of it. We could not shower or wash in the bathroom because it was too dirty, so we departed the hotel before 8 am and started on our journey back to Yorkshire. We did not have a camera on us so unfortunately could not take any photographs. We would not advise anybody to go to this hotel, and we couldn't ask for a refund as there was only night security on the desk when we left.
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