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8 William Jessop Way, Princes Dock,, Liverpool, L3 1EJ, United Kingdom
28 March 2016
눉Lots of little things really. No Tea Spoons, no remote for the Bedroom TV (so we couldn't use it). the shelves were dusty - particularly in the Bedrooms. I put some T-Shirts on the top shelf and they came down full of dust. The Block itself needed painting, the plants looking after etc. All made it three star rather than four star, but it didn't spoil our short stay.
눇The situation and view from the Apartment. It was a good standard and we enjoyed our stay.
27 March 2016
눇Good location clean.
27 March 2016
눉If anyone I know is ever thinking of staying at the l3 Living apartments at Merchant Quarters in Liverpool then don't, honestly it's a disgrace! I have stayed in some bad hotels/apartments in my life just for the cheap deals for girls holidays and things but I have never stayed anywhere as dirty as this. Firstly, they took more money out of my bank than I agreed on booking.com a week before me and my boyfriend were even due to stay and then refused to give me back the rest. Then when we arrived we had to call a number on the front door for the code to get in as there isn't even a reception, then they said they weren't giving me the river view room that I had been promised my the manager because they didn't have one free. Then when I told the man who showed us to the room that the bedding and curtains had stains all over he said he would be back soon to deal with it then never returned. Then I had to call someone to ask for more pillows as they had only put 2 on a double bed with no spares, when the woman brought the pillows they weren't even clean they had dirt all over them but before I could say anything to her she had already walked away. There were marks all over every surface and floor like there was always parties there. The flags on the balcony moved when you stood on them because they weren't fitted to the ground, which in itself is a health and safety hazard! There was a boiler in our room what was banging the whole time we were there. There was no hot water at all, we had to get cold showers. The fire alarm went off at 3.30am and woke us up so we got dressed ready to evacuate to be told it was a false alarm caused by a party on a different floor. I was advised at the time of booking that parties aren't even aloud here btw.
눇Didn't like anything here! It was dirty and the staff were very rude.
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