Unfortunately quite noisy from the nightclub next door. Facilities in room were very limited. Woken by what sounded like a boiler banging away at 6.50am. Hot water also took an age to come through in both sink and the shower unless used in morning. Shower also leaked and flooded floor around the bath.

Mattress and pillows were comfy. Glad to find some coffee and tea making facilities in the room as very little else. Large over head shower was good once the hot water came through. Restaurant produced nice food with good service. Central location.

Stayed in April 2024

Breakfast - that could be improved so much. No greeting or explanation as to how it worked. Most bowls were empty and had to wait for more eggs and hash browns. Filtered coffee was out and it just wasn't great overall. A good breakfast sets an excellent vs a good hotel apart. This was at 9am so it should have been full of food and service.

Bedroom was excellent - very comfortable and decent shower. A little bit of mold in the bathroom which I guess can't be avoided with no window, but not ideal.

Stayed in March 2024

That I had to negotiate two steps up and down after exiting the lift on floor two. Especially difficult when managing luggage and a dog.

Breakfast very good . The location was perfect as I was traveling with an assistance dog and the Park opposite was ideal for the dog

Stayed in April 2024

Very pleasant hotel in a great location right by Exeter Central Station

Stayed in April 2024

Some rooms are tiny and parts of the building seem rather dated

Great location

Stayed in March 2024

Coded keys just don't work! Lots of stairs to climb as a result...

Stayed in February 2024

Shower gel was full put push down top did not work. Minor issue though.

Beautiful building and architecture. Very clean and big room. Very close to the city centre and shopping, restaurants etc

Stayed in April 2024

One night could hear music from the Angel bar but we fell asleep A but dated in parts Some TV channels didn’t have a good signal

Ace location Very nice comfy massive bed Robes, slippers, tea and nespresso machine

Stayed in April 2024

The bathroom is a bit cramped, and I was happy to only have myself to share that space with as not that much space for toiletries. A proper non-slip mat for the bathtub would be good as it is a shower-over-bath.

The Mercure Exeter Rougemont is just opposite Exeter Central train station, which is ideal for travelling to. I was given a free upgrade with a lovely, much larger room, fridge, coffee machine, and a king-size bed. I didn't spend much time in the room but it was very good size and plenty of space for all my things. The bed was quite soft but comfortable. The bathroom had shampoo and conditioner, handsoap, and body lotion.The staff were incredibly helpful and kind at all times. I would definitely recommend and stay here again.

Stayed in April 2024

The bar didn’t have staff there and we had to go and get them called - the walls are quite thin and we had a hard time sleeping due to next doors shooting which we could hear into our room.

Was clean and staff were polite.

Stayed in April 2024

Noisy corridors in the early hours of the morning.

Location. Hotel feel.

Stayed in April 2024

Nicer coffee sachets in the room

Excellent enormous and comfortable bed.

Stayed in April 2024

Nicely decorated

Stayed in April 2024

Parking on site is horrendous. Very tight. Shower leaked onto floor as shower door was too small.

Staff were really accommodating. Friendly manner and very helpful - especially new member Jake Bed was very comfortable

Stayed in April 2024

Parking at the hotel is a nightmare. There is way too few spaces, so most guests end up parking at a near-by public car park. Not a problem unless accessibility is a concern for you.

The hotel is right in the centre of the city, and is modern and well resourced. The room was comfortable and the ensuite bathroom just what you need (including a shower that delivers a lot of water, which I like). Nothing special, just what you would expect from a mid-high-range hotel. Staff were super-welcoming and helpful.

Stayed in March 2024

Was very cold and window was broken... Howling wind didn't help..did report issue to reception in morning Also wanted to eat in restaurant, but no 1 was there. Disappointed

Location

Stayed in April 2024

The facilities.

I liked the size, it was a decent size. Nice and big and spacious.

Stayed in April 2024

Nothing to dislike

Clean great staff and parking very central for shopping

Stayed in April 2024

For size of hotel there was only like a dozen parking spots. We had to park in multi story car park which was £18 for the night

Stayed in March 2024

Broken glass on our bedroom floor, dirty marks over the walls.

Perfect location, good parking, staff always on the desk.

Stayed in April 2024

Queueing for coffee machine. Sausages were cheap

The breakfast selection was small but average quality. Only 1 cup at a time on coffee machine which isn’t enough for such a big hotel.

Stayed in April 2024

Some missing toiletry which are essential and some of the usual breakfast food options

The location is absolutely perfect straight to the train station

Stayed in April 2024

Can’t think of any criticism

Very helpful reception staff gave me directions to nearest parking as there weren’t any spaces left at the property. Also we had forgotten our phone charger and they kindly lent us one to charge our phones. A real life saver. Also there was free fresh water in reception and after a long car drive that was very much appreciated.

Stayed in March 2024

When my partner bought drinks in the bar with cash he was given loads of change in 20p several pounds worth.

Stayed in March 2024