Shower could have done with more pressure.

The rooms are lovely and clean with nice features. Love the bar and lounge areas with amazing views of the Lake. Staff are very friendly every time we visit.

Stayed in April 2024

Room rather small also could have done with a coat hanger on wall . Apart from that clean and tidy

Location excellent breakfast really nice loads of choice 👍

Stayed in April 2024

Shower was poor to say the least

Beautiful old building. Lovely food. Great views

Stayed in April 2024

Room a bit crowded. Very noisy extractor fan. Last flight of stairs rather steep.

Clean, friendly staff, very comfortable. Magnificent view from bar. Room well served with fresh water, ample tea/coffee facilities, great shower and bath.

Stayed in April 2024

Our room was very small for two people and a dog. Not the cleanest, the carpets didn't get hoovered at all during our 3 days there.

Beautiful location above Lake Windermere with great views. Very relaxed and friendly feel about it and they love having dogs there.

Stayed in March 2024

Carpets in main areas would have benefited from vacuuming.

Lovely location, nice room and view.

Stayed in March 2024

Nothing

Lovely ambience in rooms

Stayed in March 2024

The property was in a stunning elevated position and beautiful kept grounds and building. The food we beautiful we had afternoon tea and used the grill on the evening. Staff we came across most attentive and friendly. Beautiful decorated and maintained

Stayed in March 2024

Unfortunately the service at dinner was very slow on the second day, apparently due to a couple of staff being absent. Something that couldn't be helped, overall our stay was excellent

The setting and ambience of the hotel was lovely as expected. The staff were very friendly and helpful, I was grateful to have my case carried up to the bedroom for me. Enjoyed the breakfast, good choice and the evening meal, beautifully cooked. Disappointed the soup was the same on both days of our 2 day stay. The homemade ice cream was special.

Stayed in March 2024

Very welcoming staff and spacious, comfortable surroundings. Our room had an amazing view over the Lake. The food was excellent.

Stayed in March 2024

We love the breakfasts! It’s our fourth stay but We were disappointed in our evening meal . Both our steaks were overcooked. We ordered medium rare and received 2 well done steaks. We lacked the courage to speak up about it Sunday evening .

Location… love to dog walk behind the property before breakfast

Stayed in March 2024

Nothing

They were so welcoming and were super dog friendly. The staff are amazing!!

Stayed in March 2024

Nothing

Good location, staff great, room very clean and comfortable

Stayed in March 2024

Quality of food, poorly attended bar

Location Settings, beautiful interior deco

Stayed in March 2024

Room was could have been a bit larger to accommodate us and dogs. Need coat hooks in the bedrooms to dry off wet clothes after walks!

Very dog friendly in every room. Excellent location and lovely lounges. Bathrooms new and very clean. Great walks direct from the hotel grounds.

Stayed in February 2024

Peaceful and beautiful hotel

Stayed in February 2024

Two bars, one smaller in a bar area which was very under stocked on the Saturday night. The bar person had to keep leaving the bar to get mixers, glasses and spirits from the other bar in the dinning area. Customers were queued and waiting quite a while whilst the bar person was running between both bar areas. Would recommend that the smaller bar area was well stocked up on a Saturday afternoon, ready for pre dinner drinks on Saturday night!

Great location for both Windamere, Bowness, Ambleside and Grassmere. Very clean and staff friendly and accommodating. Although staff were covering several roles at one time.

Stayed in February 2024

There is nothing to dislike! For next time, we will request a room with a lake view - as the views are amazing.

What a gorgeous country house, from the ambling drive up the hill to the quirky fire place in reception, this is just beauty and homely. The welcome is warm and we were surprised by the meal we had in Arboreal - which was phenomenal.

Stayed in February 2024

Food, evening meal was very dry and some of it was burnt, however the breakfast in the morning was excellent so overall for the price of the food cannot complain.

The hotel was well signed and easy to find, the location of the hotel is outstanding with views over looking Lake Windermere and lots of parking space. The hotel could do with a little more staff as there were 4 staff members covering the check-in, bar and restaurants and you had to press a bell for someone to come to serve you, however the staff that were on side site were all very helpful and made you welcome. Just feel it would be better to have someone at the front of house and the bar to welcome you instead of going into a room and having to wait for someone to come.

Stayed in February 2024

The hotel was lovely, the staff at breakfast and in the bar were very professional and friendly. Our room although comfortable was not very sound proof, we could hear the neighbours rooms clearly. Also damp showing on walls in the morning

Stayed in February 2024

Front on house person.

The carpets were very dated and need upgrading. Some of the floors had broken boards under the carpet. Front of house person wasn't very accommodating and helpful. She wasn't service oriented... offered little help with bags or doors etc. Not a good reflection.

Stayed in February 2024

Nothing specifically to say! Recommend to rent a cart

Very nice and cozy location. Rooms is quite big with nice view.

Stayed in February 2024

Earlier check-in time would have been nice. And, hilarious though it is, the out-of-tune Grand Piano (which sounds like a Cockney Music Hall Joanna, but even more discordant) could do with a bit of sorting. Although as I say, trying to get a tune out of it is quite fun for a minute or so before your ears start to bleed.

A good (or even great) hotel stay is made of many things; comfort, facilities, location, ambience, food...but all those elements can be ruined if the staff aren't up to the job. The staff here are exceptional; friendly without being in-your-face, quietly efficient, able to deliver. As we walked in there was a beautiful welcoming fire burning in the hallway hearth, which, on a rainy Cumbrian day was just what we needed. Then of course there's the location; up a hill, with a lovely view of Lake Windermere; perfectly placed for all excursions. Three minutes away is the Windermere Jetty Museum, which runs lake trips from March on vintage steamboats, and has a cafe with a fantastic view and great food too, so if you want a cup of tea or something more substantial on your travels, make that a date, too. Do book breakfast at the Merewood, as there's a great choice and we tried a few of the options, all of which were lovely. So as you can guess, this is a two-thumbs-up recommendation.

Stayed in February 2024

Nice place with exceptionally helpful staff.

Stayed in January 2024