No mobile phone signal inside the rooms

Nice rooms. Very helpful staff. Nice food in pretty location

Stayed in April 2024

Spa to small and no treatments available and nowhere to sit in the spa so had to spend an hour in the pool as nowhere else to sit or go as full.

It was beautiful

Stayed in March 2024

Very steep stairs to the first floor. One of the rooms smelled of damp due to a leak under the wash hand basin. It was reported and the staff were hugely apologetic, making a significant reduction to the bill to compensate for the issue. Now that they are aware of it, I have no doubt they will prioritise correcting it for future guests.

Period character and charm. Personal service. Excellent meals

Stayed in March 2024

Everything went well

The dinner and breakfast were well served and tasted good.

Stayed in January 2024

Nothing to do with the property or staff but nearby guests were noisy at 3.30am outside my bedroom door

Location was ideal for the following day's business meeting in nearby Witney. The evening meal menu was fine and adequate off road car parking

Stayed in January 2024

In our room the mattress needs replacing, it wasn't firm, very bouncy. Bedroom and bathroom could do with a refurbishment. Damp smell in the corridor outside our room.

Food was good, hearty breakfast and varied. All day food menu was limited but pleasant. Staff were very efficient and accommodating. Lovely roaring fires in the bar. Lots of history and character to the building. Lots of walks to explore when the weather is dry.

Stayed in January 2024

The room was so hot! Bathroom rad was so hot I leant on it and jumped back. The shower didn’t stay up.

Very old steeped in history and near a beautiful stream. Didn’t see much else outside as weather was not great.

Stayed in November 2023

One minor comment, both taps initially discharged hot water! Seemed to take a while before the 'cold' one worked effectively but not a serious problem.

Location and nearby Mill restaurant were beautiful. Room was large and comfortable, breakfasts also a culinary delight prepared by Charlie.

Stayed in November 2023

A very friendly welcome to the wonderful Old Swan. We really enjoyed the excellent food too. The staff were great throughout our stay.We will return and won't hesitate to recommend a visit.

Stayed in October 2023

Our room was at the back of the hotel, although very comfortable our room could do with a good clean. I found an eyeliner from the previous guest on the bathroom floor. The back of the wooden bathroom door was very dusty and the carpet could also do with a deep clean. The bathroom was tired could do with some clean mastic around the sink, shower was good and nice toiletries.

Old charm, comfortable room, although tired, very friendly helpful staff. Food very nice.

Stayed in September 2023

Better wi fi connection Free standing shower would have been nice

Excellent table service Happy with breakfast menu

Stayed in September 2023

Lighting in restaurant was very dim and the print on the menu was small consequently the menu was very difficult to read.

Dinner was good but would have liked more alternatives to pies. Breakfast was excellant with different choices.

Stayed in September 2023

The stairs would be tricky for some guests but we liked the atmosphere

Beautiful location and very comfortable stay. We liked the gluten free options at dinner & the Occitane toiletries.

Stayed in August 2023

Beautiful 15th Century Inn. Location perfect, the divine Cotswolds. Rooms very cosy and comfortable. Delicious dinner and breakfast.

Stayed in July 2023

The bottom of the divan was very stained

The bed in our room was huge but not comfortable as it was difficult to move around due to the wear of the mattress.

Stayed in August 2023

Too remote.. costly to get a cab to a town that was 20 minutes away and the cabs were so few that we followed their timetable.. not ours.

Very beautiful, well maintained property

Stayed in August 2023

Strange thing to complain about but the bedroom and bathroom we think had underfloor heating that could have been turned of in July .

Breakfast was fine first day ,second day my Poached eggs were cold ,and they replaced them with no fuss

Stayed in July 2023

Nothing really

Lovely old building with kooky quirks, room was lovely, clean and loved the toiletries and biscuits. The staff was friendly and helpful and the food was delicious.

Stayed in July 2023

Bathroom in initial room was not to an acceptable standard, so we were upgraded.

Excellent breakfast, food, drinks, location? Gardens all excellent.

Stayed in July 2023

Room was above kitchen so noise from extractor

Charming old property

Stayed in July 2023

Room very tired. Bathroom needed updating. Door in Bathroom covered in dust. Rusty radiator in bedroom. Were told we had been upgraded to a superior room but it was far from superior. Breakfast menu too fancy with no fresh fruit, cereals, croissants, even when fruit was asked for.

Very good quality tea/coffee facilities in room plus gowns and toiletries. Staff very friendly.

Stayed in July 2023

Inability to open wide bedroom windows

Excellent breakfast in idylic setting

Stayed in June 2023

More staff needed as everyone looks far too stressed out

Excellent stay but Breakfast took far too long, and it was pretty obvious for all to see, staff were stressed

Stayed in June 2023

Servive in the garden foe drinks and food was excellent.

Stayed in June 2023