Gordon Road, Blackwood, NP12 1DS, United Kingdom
#5 of 9 hotels in Blackwood
Guests' ChoiceBased on 436 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.1
Staff
9.0
Value for money
8.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Lee
United KingdomNothing
Vey clean
Stayed in March 2024
Reviewed: 16 March 2024
Sally
United KingdomWould of loved it if they did breakfast
Lovely place, staff very pleasant & friendly
Stayed in March 2024
Reviewed: 14 March 2024
Stijn
BelgiumThe bar was very loud at night, the room being right above the bar meant there was no chance to sleep until everyone was gone. That's to be expected in a place like this though so I can't hold it against them, and they did start to shut things down after 11 for the purpose of the hotel.
Very clean and modern room, the place looked well maintained an exceeded our expectations! It's also very accessible being close to town, but at the end of a dead end street so fairly quiet for the location.
Stayed in March 2024
Reviewed: 6 March 2024
Branch
United KingdomWhen we checked in we were told that last irders at the bar were 11pm and they aim to have everyone out by 11.30, but at 1.30am i had to ring the lodge to ask fir the music to be turned down and it was so loud you could hear every word of the songs. The lady i spoke to was very apologetic and sorted it straight away.
The room was spot less, nicer than we expected, the bed was lovely and comfortable
Stayed in March 2024
Reviewed: 22 February 2024
Richard
United KingdomThe towel rail/radiator had been removed in the bathroom, therefore no warmth in bathroom,
Room to a very good clean standard,
Stayed in February 2024
Reviewed: 17 February 2024
Martin
United Kingdom-
Ample food at dinner - value for money. Staff helpful.
Stayed in February 2024
Reviewed: 30 January 2024
Leanne
United KingdomLots of noise from the bar downstair but it was expected as the football was on and it stopped by 10.30pm so didnt disturb us too much maybe not so good if young children were staying
Location was conveinent, rooms were modern and newly refurbished. Beds comfortable good value for money
Stayed in January 2024
Reviewed: 15 January 2024
David
United KingdomVery clean and warm room. Staff could not be more helpful.
Stayed in January 2024
Reviewed: 8 January 2024
Sally
United KingdomWe have no problem with this place
We like this location because we are visiting relatives within 3min walk .but plenty of shops to visit & lovely places to see.
Stayed in December 2023
Reviewed: 30 December 2023
Aileen
United KingdomDid not realize room was above bar which was noisy for part of the evening resulting in later time going to sleep but did sleep well.
Clean and comfortable, did sleep fairly well.
Stayed in December 2023
Reviewed: 29 December 2023
Jon
United Kingdomcould do with a wardrobe to hang clothes up
location was great for what i needed
Stayed in December 2023
Reviewed: 24 November 2023
Linda
United KingdomThe shower wasn't working properly water jyst trickling out
No breakfast included which was a shame
Stayed in November 2023
Reviewed: 19 November 2023
Kenneth
United KingdomNoise from the bar area but there is nothing that can be done about it
The location was perfect, no breakfast
Stayed in November 2023
Reviewed: 15 November 2023
Bonynge
United KingdomThe staff are great made me feel really welcome!
Stayed in November 2023
Reviewed: 11 November 2023
Pitts
United Kingdomunfortunately they weren't doing breakfast during our stay
Stayed in November 2023
Reviewed: 10 November 2023
Craig
United KingdomShower had no pressure
Friendly staff
Stayed in November 2023
Reviewed: 9 November 2023
Scott
United KingdomThe room was very cold. I tried turning up the heating, but it didn't really improve. I think it would be useful if they turned on the heating a few hours in advance of your arrival. I ended up sitting on the bed in my coat. Also, the TV was tiny!
Plenty of parking, friendly welcome, good value, clean room.
Stayed in November 2023
Reviewed: 8 November 2023
Neal
United KingdomNo breakfast
No breakfast offered which was the only downside
Stayed in November 2023
Reviewed: 6 November 2023
John
United KingdomShower could be refurbished, a little tired
Refurbished rooms comfortable, why did they stop at the shower which is a bit tired and dated, but still works fine.
Stayed in November 2023
Reviewed: 27 October 2023
Webster
United KingdomCould not have a wet shave because the sink plug did not work, also some idiot fitted the mirror on the wall far to high it was for a giant.
The did not supply a breakfast.
Stayed in September 2023
Reviewed: 9 October 2023
Peter
United KingdomN/A
Location good No breakfast option
Stayed in October 2023
Reviewed: 23 September 2023
Anthony
United KingdomSome rooms were above the well used pub and so the music was loud until late so if you want a quite early night it won’t be for you.
Good value, rooms had a modern feel and were well presented. All you need with kettle, towels, comfrey bed etc.
Stayed in September 2023
Reviewed: 25 August 2023
Stephen
United Kingdomneeds a little freshen up and maybe breakfast facilities
it was a great location , pub down below ..what more do you need nice comfortable sleep
Stayed in August 2023
Reviewed: 22 August 2023
Angie
United KingdomN/A
We were in the area to visit family so perfect location, very friendly staff and good accommodation for the price.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content