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  5. Reviews of The Montana Hotel

Reviews of The Montana Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

67-69 Gloucester Rd, Kensington, Kensington and Chelsea, London, SW7 4PG, United Kingdom

#469 of 1,005 hotels in London

Guests' Choice

Review Score

Based on 3565 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    Great location for the price
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    bathroom drains smelt bad, was only masked once the door was shut

    Great location near to Gloucester Road station plus cafes and a few pubs

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    We like the quirkiness of the Montana hotel. The price is better than most in the area and there is an actual bed for a
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The number one dislike was the lift was out of order. Ugh! Lots of steps with heavy luggage. We stayed four nights and it still hadn’t been fixed. The shower splash guard doesn’t work very well so the floor gets quite wet after a shower. A patron may have plugged something in and caused our lights to turn off. I had to call down and they eventually found the problem and fixed it. We liked our room; roomier for three people compared to our last stay but it was in the front area of the building so motorcycle noise could be heard even though we were on the third floor. I wish they offered gluten free bread!

    This is our third stay at the Montana. It’s an older quirky hotel but we like that about it! Having the option for breakfast is a plus so you don’t have to find a place to eat out for breakfast. Location is excellent. Near the tube, easy walk to many restaurants and cafes and museums. It feels very safe to walk at night.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Economy Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The shared bathroom was on another floor and my room was quite noisy susceptible to street noise and guest walking in the street. I found the bed to be way too soft for my taste.

    This hotel offers excellent value. The location is hard to beat and the staff is fantastic

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Good value for money and a good location
    • Leisure trip
    • Solo traveler
    • Economy Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great location for the Royal Albert Hall only a 5 minute walk away. Tube station is also super close. Rooms are a little dated but clean and comfortable. Good value for money

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    pleasant value for money have booked a return trip
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights

    Basement room. No view Empty can on floor by heater

    excellent breakfast. Fantastic staff

    Stayed in February 2024

  • Reviewed: March 26, 2024

    8.0
    Perfect base for a London visit - would stay here again.
    • Leisure trip
    • Travelers with friends
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was a bit dingy as it was in the basement, but on the plus side it was quiet and we slept really well.

    The location is great - 2 minutes from the tube and walking distance to Hyde Park and the museums. We had a basement room which was huge, bedding was clean and comfy. The staff were really friendly and helpful. We enjoyed our stay.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very nice.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Lift out of order and our room was on the third floor.

    Great location, comfortable bedroom and nice breakfast.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very pleasant.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure.

    Staff,clean,comfortable.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very happy with the staff, facilities and location of the hotel.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Lift not working.

    Very polite and helpful staff. Good sized room and facilities in the room such as fridge, ironing facilities and seating.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    A one night perfect place very continent to the tubes places of interest
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No negative comment

    Montana. Great hotel. Staff very friendly. Spotlessly clean.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Great location. Low prices.
    • Leisure trip
    • Solo traveler
    • Economy Single Room with Shared Bathroom
    • Stayed 1 night

    I had the feeling that the bed sheets were just soso clean. Difficult to have a steady flow of hot water in the bathroom but on another hand, my room was not supposed to have a shower and it had one so I cannot really complain :)

    Location was great. Price was very low. Check in and check out process was fast.

    Stayed in February 2024

  • Reviewed: March 19, 2024

    7.0
    Convenient and good value.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Lift not working, room a little tired.

    Great location, good value, convenient.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No lift….

    Good classic style which I liked. Staffs are polite and helpful. Very basic but there were everything I needed. 30seconds from Metro station (Gloucester) , supermarkets, Tesco & Waitrose were 1min by walk. Pharmacy,Boots are a min too. Starbucks, KFC, pizza express 1min…

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly musty smell as we entered the room but it wasn't noticeable once we'd settled in, so didn't spoil our stay at all. Would have like a curtain/blind at the en suite bathroom window but the glass was frosted so no problem worrying about being seen from the outside and it didn't spoil our stay.

    Love the location for when we visit the Royal Albert Hall. Plenty of food choice so close by. Comfortable hotel. Pleasant, helpful staff. Rooms are a bit dated but cosy and clean. Beds are comfy. Great having a mini fridge in the room and a kettle/cups etc to use

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    room slightly small

    great position, very close to the tube and, on foot, by the Kensington Park

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately the lift wasn't working and my room was in the highest floor. And YouTube connection with my phone wasn't working either. I think it was due to weaker internet connection, or maybe television. I don't know, because Wifi worked perfectly on my phone.

    I enjoyed the stay very much, the bed was super comfy, staff was very nice and helpful. I loved the area, full of restaurants and cafés, near metro station. Near Hyde Park so I could ran there in the morning.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Gets noisy at night, youtube on the TV didn't work

    Quite good location, good value for money

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lift was not working

    It was clean, staf was kind. It was so close to subway

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Great location, otherwise just okay
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel quite dated, it clearly has great bones but doesn’t look to be very well maintained. The biggest frustration was the lift not working the entirety of our stay. Walking up to the fourth floor not ideal with our baby. Climate control in the room was also not working very well

    Great location

    Stayed in February 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was out of order, and being on the top floor was a struggle for my older mother

    It was in a great location, nice and clean rooms. The staff were super welcoming and friendly

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    we are originally placed in a room at the basement looking at a cour anglaise. elevator did not work

    they changed our room to a larger one and at a higher floor. confortable beds and great location very close to the metro

    Stayed in January 2024

  • Reviewed: March 16, 2024

    8.0
    I would definately recommend The Montana.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    My wife and I are both in our 70's and the lift was out of order so we had to carry our luggage up 50 steps to our room! and every time we came in or out of the room we had 50 steps each way to negotiate.

    We chose The Montana because it is basically 50metres from Gloucester Road Tube Station and an 8 minute walk from the Natural History/Science/V&A museums. The hotel is very clean and the ground floor bar area and reception are beautiful. The room was large with loads of storage/iron and board/hair dryer/shower over bath. we had a double and a single bed in the room. The mattresses and pillows were a very expensive quality and the bed linen was superb and changed daily. The room was air-conditioned and even though we were on the front of the hotel there was hardly any road noise due to the windows and very heavy curtains.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Great place, value for money
    • Leisure trip
    • Travelers with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms look dated and the cupboard smelled musty.

    Staff were friendly and helpful. Breakfast was good value for money for the price offered. Shower facilities were good and beds comfy. Location was excellent.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Nice hotel and nice staff :)
    • Leisure trip
    • Solo traveler
    • Economy Single Room with Shared Bathroom
    • Stayed 3 nights

    The hotel is nice and cozy, but it is good to know that it is located in an old, elegant building. Because of this, the hotel has narrow corridors and staircases. My room facing the street was also a bit noisy before the traffic on the main street calmed down.

    The hotel is located in a good location right next to the metro station. Otherwise, there are grocery stores and restaurants in the vicinity of the hotel. The hotel itself is comfortable and corresponds to the description in every way. The staff was nice and helpful. The continental breakfast was varied and comprehensive.

    Stayed in March 2024

Showing 1 - 25

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