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Don Road,, Saint Helier Jersey, JE2 4QD, United Kingdom
5 June 2016
5 June 2016
눉Booked for 3 nights with my daughter for a wedding.Pics on site do not relate to actual property state! Realising we could not stay there- and we are not snobs by any means- I approached the reception, with my concerns.Lady on the desk said '' It's Retro- Mick Jagger, David Bowie!!''-No!! I am a fair and reasonable person, I said I don't mind paying for the day of arrival, but could I have my money back for my other two nights?-NO. It was a busy bank holiday weekend as the owner Mr Anderson said, so I thought he'd re-sell the room on that basis. Anyway, I was told to contact Booking .com which i did, but meantime had to seek alternative accomodation, in The Hampshire Hotel. I called Mr A when i got back and he said he 'Did not re-sell the room, and again told me to contact Booking .com- he was unhelpful, and told me when i was trying to remain polite about his accomodation and choose un- hurtful words- that 'It was a matter of opinion'- he basically was not interested, he had the money , so 'Go away' attitude was what i experienced.I await an outcome!
3 June 2016
눉Decor a bit dated.
눇Excellent breakfast and not self service! Very friendly staff. Lots of good suggestions about where to eat.
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