The bed springs were really creaky. As we were situated by the reception, you could hear conversations from the hallway and people coming and going.

Friendly, helpful staff. Excellent food and leisure facilities.

Stayed in April 2024

The room was really tired and the bathroom had a window out to the hall way.

The staff, and the restaurant were astounding. Just great!

Stayed in April 2024

Bed a little lumpy

Situation

Stayed in April 2024

The room needs updating and most of the common areas. The pools and changing rooms are tired.

The staff were excellent. The restaurant food was excellent. The location was excellent

Stayed in April 2024

The mattress in the room was really bad. I could feel every spring and it wasn’t flat. They need to be changed! Showers in the pool area and Jacuzzi were very dirty. Black on edges due to poor cleaning not using bleach and a proper scrub!

Great location and breakfast was very good. Staff was really nice and polite. Spa was great and massage was superb!

Stayed in April 2024

Not really a dislike ..but the bathroom could do with a make over in our room (18).. ...The bath panel was split ..the chrome pole holding up the shower curtain was rusty and the silicone was mouldy ...

I liked the pool ..sauna and steamroom ...the staff were friendly and helpful ..we stayed in room 18 and i thought the bathroom could do with a make over in my honest opinion . We had booked a table on our arrival and really enjoyed our meal . I will be booking to stay again

Stayed in April 2024

Bathroom was a bit mouldy and run down, lots of screw holes on tiles and the ceiling looked as it it had been very mouldy. Not shelf for your toothbrush! Incorrect toilet seat, had shell seat instead of the correct D shape. Tiles mouldy in the shower. Overall bathroom let the overall experience down. Widow has seal missing and wind howled through the gap, was like it was open. In the spa the jacuzzi is a bit run down and not very powerfully.

The food was exceptional both dinner and breakfast. Breakfast buffet and hot order which was very nice surprise. Service was very good. Room was OK, good tea station. Towels felt nice. The pool was very warm and a good depth. Sauna and steam room where very good. Overal the spa was very nice and priced well.

Stayed in April 2024

Could do with some hooks in the room to hang towels/coats. Had to put towels over the side of the bath but they weren't dry the day after. The pool/spa area was great and well equipped but had to tell them about the poolside and changing room floors as they were not clean. The room I stayed in was very comfortable but the bathroom window wouldn't close and could do with a bit of an update.

Really comfy beds, amazing breakfast to order, friendly staff in all areas, picturesque location, great hot shower, fab lunch and dinner food.

Stayed in April 2024

A couple of minor points, but the toilet roll holder in our bathroom kept depositing the toilet roll on the floor because it was loose, and there was no light on one side of the bed. It might have been nice to have had a shower curtain and the shower attached to the wall instead of just being able to use it in, or over the bath.

I rang the hotel a couple of times before I came to check some details and book a meal for the first night and the staff were friendly and helpful. The meal we had on our first night was excellent-slow cooked lamb followed by lemon cake, cod with chorizo followed by cheeses (generous helpings and very tasty.) The meal we had on the third night (a Sunday) was not so good, especially the mushroom risotto with char-grilled chicken, which sounded very promising, but I make risotto myself and mine is way better!! Sorry to criticise. Also on our final morning we took a chance on "grilled" Kippers, which we normally love. These were small and definitely NOT grilled-I would say they were boil in the bag or "jugged" Kippers at best. It was a shame, as the cooked Welsh breakfasts which we had on the other days were delicious! We both really enjoyed seeing the local birds coming to the bird feeder-especially the Great Spotted Woodpecker and the Nuthatch-beautiful! The location of the hotel was really nice too, with the river and mossy trees behind. I made use of the swimming pool first thing on our last morning and really enjoyed it.

Stayed in March 2024

I didn't like that the shower was not on the wall in the bathroom, The bedroom was a bit dated

The pool area was nice, The bedroom was clean and warm, and the location was good for the waterfalls

Stayed in March 2024

Room decor, lack of bathroom facilities very noisy fan

The area

Stayed in March 2024

It was cold where we were (room 15) radiators didn’t really work, No shower holder Heating went off at night so the nights were cold. Bed was way too soft. Although this is preference but our backs did hurt in the morning.

Breakfast included which was a good selection. Swimming facilities included

Stayed in March 2024

The standard double room was a little tired and we needed to adjust the pictures so they were straight

Convenient location for exploring the Brecon Beacons with welcoming spa facilities after a hard day s trek. The evening meal was amazing and worth going there for in itself!

Stayed in March 2024

Some parts of the hotel need re-decorating. Maybe more lamps in the bedroom? We were room 29. A new shower curtain would make the bathroom smarter.

We visited Nant Ddu 30 years ago for regular family dinners on Friday nights. It's always been good and hospitable. Certain areas of the hotel could do with a lick of paint, carpet replacing & maybe more outdoor seating? The pool area was a real bonus and we had an enjoyable stay, thank you.

Stayed in March 2024

Issues with the room which were reported to hotel. No maintenance team available to fix.

Beautiful location, friendly helpful staff and good food. Spa facilities looked good although sadly I didn't get the opportunity to use them

Stayed in February 2024

Some of the staff were rude.

Good location. The food was very nicely cooked and presented.

Stayed in March 2024

We could not have any massages or other treatments as everything was fully booked. Although it says we could book it over the phone from the hotel room, it wasn't possible. Very disappointed. Book your treatments when you book your stay.

Excellent food, location is beautiful

Stayed in February 2024

Its out dated

Very lovely

Stayed in February 2024

Would have liked a residents lounge to relax in with a drink as the bar area was also used as an overflow dining area.

Comfortable and welcoming

Stayed in February 2024

2 single beds pushed together in bedroom

Big rooms , nice staff

Stayed in February 2024

The hotel could do with some investment. The hotel has huge potential but is looking tired. Our room was freezing and had to request a heater from reception. Noise travels throughout the property so we could hear people singing loudly late into the night.

Location was nice

Stayed in January 2024

Suite was ground floor, next to carpark. Didn’t have a wow factor, considering it was a suite. Spa very run down...steam room was out of order, safety hand rail to Spa pool was VERY wobbly, potentially dangerous to a person who'd depend on using it to enter pool. Headrests to Spa pool broken, one user said "probably haven't been replaced in 20 years" 32 users of pool area at one point and only 12 loungers (10 of which are squashed into a very small space) Unpopular opinion maybe but we disliked that children were allowed...we work hard to enjoy our "relaxing" Spa weekend to have children bombing into the pool. Pub area wasn't very inviting, small, uncomfortable and again very dated. Booked a table in the bistro and food took 50 minutes to arrive (however, it was delicious) Ultimately, needs updating or cost lowered significantly to reflect what's on offer. Visited many places with far better facilities with a much lower price tag. Overall, quite disappointing.

Location was lovely, easy to get to. Food was exceptional! Staff were very friendly.

Stayed in February 2024

Prefer fixed overhead shower Bathroom was a bit dated

All marked as above

Stayed in February 2024

The noise level from the pipes in the rooms, it kept us up all evening. The bed unfortunately also very squeaky with every move

The staff and pool area

Stayed in February 2024