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Reviews of Norfolk Arms Hotel 4 stars

High Street, Arundel, BN18 9AB, United Kingdom

#5 of 7 hotels in Arundel

Guests' Choice

Review score

Based on 1076 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 18 March 2024

    7.0
    Very welcoming staff and the hotel is in a great location
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 1 night

    The hotel needs some restoration and redecoration.

    All the staff were very friendly and polite. They made you feel welcome and cared about.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Would stay again.
    • Leisure trip
    • Solo traveller
    • Small Double Room Bath Only
    • Stayed 2 nights
    • Submitted via mobile

    My view from the window was restricted, otherwise everything fine.

    The staff were exceedingly kind and helpful.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is perfect! Lovely building, friendly staff. I went out for breakfast so cannot comment on that. The room was clean, quiet and very comfortable. I loved the little bar by the reception area. I was in the courtyard area, which I liked, but it would be nice to stay in the main building next time. Thank you to all the staff there!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Great venue loved the fact that it had parking but at an extra cost.
    • Business trip
    • Solo traveller
    • Small Double Room Bath Only
    • Stayed 1 night
    • Submitted via mobile

    There is work taking place at the venue and I was awaken by the builders

    Loved the location however you may need to be fit if you are based at the other side of hotel

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Only marred by the alarms
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 2 nights

    Three fire alarms late in the evening

    Good choice for breakfast Room quite adequate with comfortable beds

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All of it 8

    All of it

    Stayed in March 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Courtyard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I am never disappointed here. The staff are wonderful and the rooms clean and comfortable. A lovely stay.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good value we'll placed.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Great value, comfortable stay in a hotel with an interesting history.
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night

    Lovely old hotel, nicely updated and in a great location right in the middle of the town. Comfortable room with a choice of bars and dining in the hotel.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Wonderful local hostelry
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Great location with a good local vibe

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Last minute getaway at a quirky little hotel, with a fab member of staff, Sue!
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night

    Found this last-minute deal at Arundel! It had great reviews but at such short notice we couldn’t expect much. Greeted by an amazing member of staff who deserves a shout-out! Thank you Sue!

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Staff always welcoming
    • Leisure trip
    • Solo traveller
    • Small Double Room Bath Only
    • Stayed 2 nights
    • Submitted via mobile

    Pillows do need reviewing very flat

    I have stayed before love the quietness and slept so well

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 3 nights
    • Submitted via mobile

    Not sure why you need to pay for parking, I would have thought this should be part of the room rate given 95% of guests would be driving to this somewhat remote location.

    Location is very central so ideal for walking anywhere

    Stayed in January 2024

  • Reviewed: 23 January 2024

    7.0
    Loved staying in Arundel, central for everything. Great walks, shops, & places to eat
    • Leisure trip
    • Couple
    • Courtyard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable bed

    Right in the heart of Arundel

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    The perfect place to ‘do’ Arundel.
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 2 nights
    • Submitted via mobile

    Parking cannot be pre-booked which means there’s a bit of parking anxiety before you arrive. And there is no lift so beware rooms on the top floor if you are infirm or unfit.

    Wonderful central location with easy walking distance of all the sights and a mass of very good eateries. Room cosy and comfortable with a big bath and instant hot water. All staff friendly and efficient.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Perfect location for work and a comfortable stay.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Excellent location and comfortable hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Bedside lamps were too far away/ too dim to allow comfortable reading

    Room was very well equipped and comfortable. Breakfast was plentiful and very good.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room Bath Only
    • Stayed 1 night
    • Submitted via mobile

    Having to pay for parking on site

    I liked the location

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Pleasant clean large room. Great location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit like a rabbit warren and it took me ages to navigate all the stairs and corridors. Requested a courtyard room but got a high street room.

    Lovely large clean room but quite quirky. Very central location.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Relaxing and not to formal
    • Leisure trip
    • Solo traveller
    • Courtyard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not included in price

    Location

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Excellent central location in historic Arundel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent central locstion with parking. Staff were really friendly. Breakfast was excellent. Lovely quirky old coach house. Tap house on site is superb.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Really lovely apart from a lumpy mattress ☹️
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was really uncomfortable unfortunately

    The location, the history and a great breakfast

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Been here before - excellent location and staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom Bad shower slippery

    Great location Nice amenities

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Superb
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    everything was good

    Stayed in November 2023

Showing 1 – 25

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