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34 Norfolk Place, Paddington, Westminster Borough, London, W2 1QW, United Kingdom
8 June 2016
8 June 2016
눉The breakfast service wasn't good, especially the Asian women I think she is a leader, she doesn't serve as pleasant though she is polite. When I get in the area for breakfast, there isn't anyone standby at reception, so I walk direct in. And she came after mine and shout loudly 'good morning miss' in order to make me turn around and look insight with her to make communication with me. I don't think it's a good way to make a conversations with your client, it's really rude and Irrespect.
눇The service for leave luggage in the lobby after check out which is so convenient and the front desk staff was also nice.
7 June 2016
눉When I walked in I had no makeup on and the room wasn't ready for 3 which is check in time. 5 staff were at the reception and stared as I walked over none made themselves look welcome and they looked me up and down. They didn't offer any drinks or show us to the bar, they just sat us down in the lobby and ignored us. However when I checked out the next day the same woman couldn't have been more friendly. This time I had my makeup on. I wouldn't recommend staying here unless you were looking for a tiny room to stay one night in. Anything more would be a nightmare to stay in the box rooms.
눇The food was good but they forgot to bring the drinks with room service so we had to phone down and remind them
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