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Sutton Scotney, Sutton Scotney, SO21 3NB, United Kingdom
15 August 2016
13 August 2016
눉Breakfast, we were placed next to toilets during breakfast, although there was plenty room elsewhere, the cot was broken, but they replaced it, after complaint, pooltimes very limited for children but it is mentioned on homepage, breakfast waffels and pancakes weren't replaced at least in the hour while we are there,berries were frozen still, my milk only came after asking again but the staff was busy talking about marriage trouble with colleagues
눇We liked that they tried to fix all their mistakes and with all the bad stuff following because it really needs to be mentioned, they did give us a free dinner and dessert to make up for it all so we still left happy because the manager went out of his way to fix it
15 August 2016
눉Mattress felt a bit old and I was aware of lumps in it overnight. I was able to move around to find a comfortable spot, but would not have been able to do this if I was not alone.
눇Lovely spacious room and great bathroom. All clean and welcoming.
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